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BMW of Owings Mills

Owings Mills, MD

4.7
1,059 Reviews
BMW of Owings Mills is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible. BMW of Owings Mills is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive. If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car. But, BMW of Owings Mills is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs. Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
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9702 Reistertowns Road

Owings Mills, MD

21117

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Showing 1,059 reviews

July 03, 2025

The dealership is a bit small. The people are very kind, but can make mistakes from time to time. More

by reagan0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharonda
July 03, 2025

Milena took care of me. Courteously and quickly. Will be returning for my 5000 miles service. More

by MJW986
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melenia
Jul 03, 2025 -

BMW of Owings Mills responded

Thank you! We appreciate your positive feedback about your experience with us at BMW of Owings Mills. We're glad to hear that you received courteous and quick service. We look forward to seeing you for your 5,000-mile service! Safe driving until then! Sincerely, The Team at BMW of Owings Mills

July 03, 2025

My car was in for service and from my advisors Michelle Jackson and Mark Johnson to the service guys, the work was completed to my full satisfaction. More

by dhicks3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

BMW of Owings Mills responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at BMW of Owings Mills and that Michelle and Mark provided you with excellent service. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at BMW of Owings Mills

July 03, 2025

I had the absolute pleasure of working with Eric at the BMW dealership, and I cannot recommend him highly enough! From the moment I walked in, Eric was attentive, knowledgeable, and completely focused on m More

by PrissyDame
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

BMW of Owings Mills responded

Thank you for your fantastic review! We're thrilled to hear about your positive experience working with Eric at BMW of Owings Mills. It's great to know that his attentiveness and knowledge contributed to making your car-buying process smooth and enjoyable. We appreciate your recommendation and hope you love your new BMW! Please feel free to visit us again in the future. Safe driving! Sincerely, The Team at BMW of Owings Mills

July 02, 2025

I received excellent service, and look forward to working with the staff again. The service manager kept me informed of status, and was able to explain everything dealing with the repair. More

by selewi3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

BMW of Owings Mills responded

Thank you for your kind words! We're thrilled to hear that you received excellent service at BMW of Owings Mills. It's great to know that our service manager kept you informed and provided clear explanations regarding your repair. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

July 02, 2025

My car buying experience was very easy. When I had an issue I was invited back in and everything was taken care of to my complete satisfaction. Thank you BMW OM for your great customer serv More

by michelehm1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful feedback! We’re thrilled to hear that your car buying experience with BMW of Owings Mills was easy and that we were able to address your issue to your satisfaction. We appreciate your kind words about our customer service! We look forward to assisting you again in the future. Sincerely, The Team at BMW of Owings Mills

July 01, 2025

From the moment I walked in, Mr Eric and all the staffs were friendly, attentive, and knowledgeable. Mr Eric took the time to answer all my questions, provided honest guidance, made sure the vehicle I got More

by DerickS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

BMW of Owings Mills responded

Derick, thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with Mr. Eric and our team at BMW of Owings Mills. It's our goal to provide attentive and knowledgeable service, and we're glad we could help you find the perfect vehicle for your needs. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

July 01, 2025

My experience was great. Howard was very helpful and professional. He listened to what I wanted and guided me right to the vehicle that I drove home! More

by tinam.bents
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

BMW of Owings Mills responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience at BMW of Owings Mills and that Howard provided you with the professional guidance you were looking for. We appreciate you choosing us to assist you in finding your vehicle. Enjoy your new ride, and we look forward to seeing you again! Sincerely, The Team at BMW of Owings Mills

July 01, 2025

Pleasant staff delivering great customer service. They will do their best to find what you need and deliver. More

by josephallensummers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Cushner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

BMW of Owings Mills responded

Joseph, thank you for your wonderful review! We truly appreciate your kind words about our staff and the customer service at BMW of Owings Mills. We strive to meet our customers' needs, and it's great to hear that we succeeded in your case. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

June 30, 2025

Sales person and experienced and did not provide sufficient information pertaining to car. Also, has not returned phone call. More

by meow90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brice
1
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