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BMW of Owings Mills

Owings Mills, MD

4.7
1,108 Reviews
BMW of Owings Mills is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible. BMW of Owings Mills is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive. If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car. But, BMW of Owings Mills is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs. Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
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9702 Reistertowns Road

Owings Mills, MD

21117

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Showing 1,108 reviews

July 28, 2025

Fantastic tech team and client service, Derrick was very informative and communicated all aspects of the service. The customer service team was friendly and helpful. Good operation all around. I will alway More

by STEWART.EIDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review, Stewart! We're happy to hear that you had a fantastic experience with our tech team and client service. Derrick and our customer service team strive to provide informative and friendly support, and it's great to know that their efforts made a positive impact on your visit. We look forward to welcoming you back to BMW of Owings Mills for your future service needs! Sincerely, The Team at BMW of Owings Mills

July 27, 2025

Everything was done as expected. Personel were thorough and explained the issues clearly on what they had found. More

by cenglish422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We're glad to hear that our team at BMW of Owings Mills provided thorough explanations and met your expectations. We appreciate your feedback and look forward to serving you again! Sincerely, The Team at BMW of Owings Mills

July 27, 2025

Great Service & a Great Service manager. To Owings Mills BMW - Thank you so much 😊 The end More

by RBERMAN410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle
Jul 27, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that you experienced great service at BMW of Owings Mills. It means a lot to us that you took the time to share your appreciation. We look forward to welcoming you back again soon! Sincerely, The Team at BMW of Owings Mills

July 27, 2025

I had an exceptional experience with the purchase of my new car. My salesman went above and beyond to make sure I was well taken care of. More

by tamerabeauty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We're delighted to hear that you had an exceptional experience with your new car purchase at BMW of Owings Mills. It's great to know that our salesman went above and beyond to ensure you were well taken care of. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

July 26, 2025

The whole purchasing process was extremely professional and efficient from start to finish without being pushy in any sense. Respectful of what my needs were. More

by rttowson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : S. Beal
Jul 26, 2025 -

BMW of Owings Mills responded

Thank you for your kind words! We’re thrilled to hear that your purchasing experience at BMW of Owings Mills was professional and efficient. Understanding and respecting our customers' needs is our top priority. We hope to see you again soon! Sincerely, The Team at BMW of Owings Mills

July 26, 2025

The dealership is great. I had a great experience and they washed my car after. More

by tswoodland7
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at BMW of Owings Mills and that you enjoyed the car wash as well. We appreciate your feedback and look forward to seeing you again! Sincerely, The Team at BMW of Owings Mills

July 26, 2025

Eric always does a good job at getting me what I want. He’s a cool guy and adjusts according to his customer. More

by NikeGuy
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2025 -

BMW of Owings Mills responded

Thank you for your kind words! We greatly appreciate your positive feedback about your experience with Eric at BMW of Owings Mills. It's wonderful to hear that he was able to meet your needs and make the process enjoyable. We look forward to helping you again in the future! Sincerely, The Team at BMW of Owings Mills

July 26, 2025

I appreciate how Milena worked really hard to get my car ready in time on short notice More

by whitedn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milena
Jul 27, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We truly appreciate your kind words about Milena and her dedication to getting your car ready on short notice. At BMW of Owings Mills, we strive to meet our customers’ needs and are glad to hear about your positive experience. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

July 25, 2025

The dealership was very clean. Staff was pleasant. My overall experience from beginning to end was exceptional. My salesperson,Eric Lowery handled everything very professional and More

by tjover21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

BMW of Owings Mills responded

Thank you for your kind words! We're happy to hear about your exceptional experience at BMW of Owings Mills. Eric Lowery is indeed a great asset to our team, and we appreciate you taking the time to recognize his professionalism. We look forward to serving you again in the future! Sincerely, The Team at BMW of Owings Mills

July 25, 2025

I have been knowing Derrick since he worked at bmw of Towson and he has always been honest and looked out in my best interest. His honesty represents BMW OF Owings Mills and I value that in a service rep More

by RICKALLEYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2025 -

BMW of Owings Mills responded

Thank you for sharing your wonderful experience with us, Rick! We are thrilled to hear that you have received exceptional service from our team, especially from Derrick. At BMW of Owings Mills, we pride ourselves on being honest and transparent with our customers, and it’s great to know that we met your expectations. We appreciate your recommendation and look forward to assisting you again for all your BMW service needs! Sincerely, The Team at BMW of Owings Mills

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