Back

BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,350 Reviews

1,350 Reviews of BMW of Orland Park - Service Center

Sort by
August 18, 2023

Service team is always polite and friendly. The car is washed and ready same day. More

by HEIDI15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason on the service team
Aug 18, 2023 -

BMW of Orland Park responded

We're thrilled to hear that you consistently have a positive experience with our service team! Politeness, friendliness, and efficient service are important aspects of our commitment to excellent customer care, and we're delighted that we've been able to meet your expectations. Thank you for choosing us for your service needs. We appreciate your business and look forward to continuing to provide you with outstanding service and support in the future, while keeping the same level of politeness and friendliness! Best Wishes, BMW Of Orland Park

August 18, 2023

Very good team and dealership Corey was great very helpful as always..would recommend him to any bmw owner. More

by redbird8710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Aug 18, 2023 -

BMW of Orland Park responded

We're thrilled to hear that you had a very good experience with our team and dealership, especially with Corey's assistance! Providing helpful and excellent service is our goal, and we're delighted that Corey was able to meet your expectations. We appreciate your business and look forward to continuing to provide you with outstanding service and support in the future, with Corey and the rest of our team! Best Wishes, BMW Of Orland Park

August 18, 2023

I came into the dealership given a "service engine soon" light in my car. I was frustrated given I'd been to the dealer and had a multipoint vehicle inspection performed late June came bk and had an oil ch More

by TROB08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Morrell ( I could be wrong abt the last name.)
Aug 18, 2023 -

BMW of Orland Park responded

We're grateful for your detailed feedback about your recent visit to the dealership. It's understandable that dealing with a recurring issue can be frustrating, and we're glad to hear that Jordan provided you with a patient and attentive experience. Your description of the small gestures, like offering you a bag of chips, highlights the importance of personalized care. We're delighted that Jordan's approach made a positive impact on your overall experience. Thank you for taking the time to share your thoughts, and if you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future with the same level of care and attention! Best Wishes, BMW Of Orland Park

August 17, 2023

Jason is great. He is always efficient and friendly. Great customer service. Very helpful and caring. More

by SEDBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Gertos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

BMW of Orland Park responded

We're delighted to know that Jason's efficiency and friendliness made your experience at BMW of Orland Park a great one! Thanks for recognizing our commitment to excellent customer service!

August 17, 2023

My car was completed on time, Brad was very friendly. The location is very convienent to my home. More

by BEVJAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Service
Aug 18, 2023 -

BMW of Orland Park responded

We're glad to hear Brad provided you with an efficient vehicle service! Thanks for choosing BMW of Orland Park!

August 17, 2023

So far the BMW Ziegler dealership has been outstanding. I anticipate that exceptional service from Ziegler BMW will be the standard for all my future services. More

by adamskaboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Denbroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

BMW of Orland Park responded

We're delighted to know that you've had an outstanding experience with us at BMW of Orland Park! And, we most definitely look forward to maintaining this standard for all your future services!

August 17, 2023

Jordan was awesome. He explained the process and kept me updated. I am happy with the service. More

by wpmannion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Aug 18, 2023 -

BMW of Orland Park responded

It's fantastic to hear Jordan made your BMW of Orland Park experience so fantastic. Thanks for choosing us for your service needs, we look forward to being of service next time!

August 17, 2023

Arrived at my appointment time and was waited on promptly. I started out with a different service advisor until Brad was able to take over. They got me in and out as promised. The waiting area is al More

by downerlance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Gelushia, Seraj Abughoush
Aug 18, 2023 -

BMW of Orland Park responded

We appreciate your feedback and are glad to know that Brad was able to assist you promptly at BMW of Orland Park. Thank you for taking the time to share your experience with us!

August 16, 2023

Excellent service when I was having an issue with the speakers in my car. I will only go to BMW of Orland Park when I need service or look to purchase a new car. More

by EMPMAX58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
Aug 16, 2023 -

BMW of Orland Park responded

We're glad to know you had an excellent service experience with us at BMW of Orland Park! We appreciate your loyalty and look forward to assisting you in the future, whether it's for maintenance or a new car purchase. Safe travels until then!

August 16, 2023

Fast, helpful, correct and always done with BMW parts that I know will do the job. More

by APIGNOTTI9471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Aug 16, 2023 -

BMW of Orland Park responded

Thanks for the stellar feedback! Our service team at BMW of Orland Park is always here to get the job done. See you down the road!

...
116
...