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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,350 Reviews

1,350 Reviews of BMW of Orland Park - Service Center

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August 31, 2023

Richard Pool is the best service advisor in the Chicagoland area. We trust no one else with our vehicle. Joe McFadden is the best sales guy there is too. More

by MGIANTSOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Pool
Aug 31, 2023 -

BMW of Orland Park responded

We're delighted to know that Richard and Joe have been able to provide you with top-notch service at BMW of Orland Park. Your trust in our team means a lot, thank you for sharing your experience!

August 31, 2023

Amazing service team! Service advisors are super thorough in explaining all services required and the master technicians are second to none! More

by C.STRETCH.JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

BMW of Orland Park responded

We're delighted to know that our service team at BMW of Orland Park met your expectations! We strive for thoroughness and expertise in all areas. Thanks for the review!

August 30, 2023

Exceptional Care for Vintage BMWs! As a BMW technician from out of state, I'm grateful for the service center's attentive care of my parents' vehicle in my absence. They provided excel More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 30, 2023 -

BMW of Orland Park responded

Max, we're delighted to know that our service center at BMW of Orland Park could provide top-notch care for your parents' vintage car. Thanks so much for trusting us with it and sharing this wonderful feedback!

August 30, 2023

They seemed to do a good job, but I did have to spend most of the day waiting. I think I was there are 6 hours, which I did not expect. They did try to compensate me with discounting part of the service. More

by JMKELLY24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 31, 2023 -

BMW of Orland Park responded

We appreciate your patience during your visit to BMW of Orland Park. We're glad that our team was able to offer some compensation for the wait time and hope next time we can provide a quicker service experience!

August 30, 2023

Always a pleasant experience at Zeigler BMW true professionalism throughout, service is always up to date and on time More

by Raykirby1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 30, 2023 -

BMW of Orland Park responded

We're delighted to know that you've consistently had pleasant experiences at BMW of Orland Park. Our team always aims for professionalism and timely service. Thanks for the review!

August 30, 2023

Great Service all around cant say enough especially my salesman Guy Accettura who goes out of his way to make my BMW experience just awesome! More

by TMUNIZZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Accettura
Aug 30, 2023 -

BMW of Orland Park responded

We're so glad to know that Guy and the rest of our team at BMW of Orland Park made your experience so positive! Thanks for sharing this feedback, we appreciate it. Safe travels until we see you next time!

August 29, 2023

As a returning customer who has now purchased my sixth car from you, I have nothing but gratitude to express. Thank you! More

by AR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Gertos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

BMW of Orland Park responded

We're so grateful for your continued support and trust in BMW of Orland Park! It's always a pleasure to assist you. Enjoy your sixth car from us. Here's to many more!

August 29, 2023

Quick professional service. Car was ready when promised. Dropped me back home and picked me up to retrieve my car when it was ready. More

by JBLANUSHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
Aug 30, 2023 -

BMW of Orland Park responded

We're glad to know our team at BMW of Orland Park provided you with quick and professional service. We always aim for convenience! Thanks for the review!

August 29, 2023

From 1 Star to 5 STARS! ! With full disclosure......there was a previous issue that I had with the Service of my vehicle. That Issue reached the Service Manager Brian Coste More

by orydor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.: Richard Pool
Sep 05, 2023 -

BMW of Orland Park responded

Thanks for this wonderful review! Rest assured that at BMW of Orland Park, we will never shy away from owning up to our mistakes. Rather, we intend to face them head-on in the hopes of finding a solution that leaves our customers feeling fully satisfied. Brian, our service team, and all of us here appreciate your recommendation and look forward to working with you again in the future. Safe travels!

August 28, 2023

We always receive exceptional service every time we come in. Thank you, BMW and all the service team. More

by Bazed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Bazed responded

Thank you, Sid, for your individualized attention you provide each time we visit!

Aug 29, 2023 -

BMW of Orland Park responded

We really appreciate your kind review of Sid and the team! Thank you for choosing BMW of Orland Park and for sharing your experience. Drive safely!

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