Back

BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,266 Reviews

1,266 Reviews of BMW of Orland Park - Service Center

Sort by
August 09, 2023

James has alway provided me with excellent and professional service, which is the reason that get my vehicle serviced at Ziegler. I appreciate the fact that he gets me in and out without delay. Ja More

by THELAPERRY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James - Service Department
Aug 09, 2023 -

BMW of Orland Park responded

We're so glad to know that James has consistently provided you with excellent service at BMW of Orland Park. It's great to see how his knowledge and professionalism have helped shape your decisions. We appreciate the kind words, thank you!

August 09, 2023

Jason in service is the best employee this company can have. He’s attentive, detail oriented, knowledgeable and provides excelled service every time. The manager on Saturday and the cashier need better tr More

by SKUTOM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in service
Aug 09, 2023 -

BMW of Orland Park responded

We appreciate your feedback and are glad to know that Jason provided excellent service during your visit to BMW of Orland Park. We're sorry for any inconvenience you experienced with the rest of our team. We'll take this into account as we strive to improve our services.

August 09, 2023

Most amazing service ever and most amazing service advisor richard pool. i would highly reccomend anyone with a bmw to come here and only here and only with him. 100 star service. I service my fleet h More

by CHICAGOEXECUTIVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard pool, gabe jarquin
Aug 09, 2023 -

BMW of Orland Park responded

We're so glad to know that Richard and our team at BMW of Orland Park have been able to provide you with such exceptional service! Your recommendation means a lot. We look forward to continuing to service your fleet in the future.

August 09, 2023

They did amazing. The service did not take as long as they estimated. I was on E before I left the dealership and a staff member put enough gas in my car to get me to More

by DESTINY HOLDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 09, 2023 -

BMW of Orland Park responded

We're so glad to know you had a great experience at BMW of Orland Park! It's our pleasure to go the extra mile for our customers. Thanks for your kind words, and we look forward to serving you again in the future!

August 09, 2023

This place is the best, everyone is friendly and cheerful and the service is unbeatable!!! More

by JOHNNYCACIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colleen Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

BMW of Orland Park responded

We couldn't ask for a better review, Johnny! Thank you for supporting the BMW of Orland Park Team with your kind words!

August 09, 2023

Everyone there are just great people, never a problem and they get things done in a very reasonable time More

by PRESBITERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Gertos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

BMW of Orland Park responded

Thank you for this wonderful review of BMW of Orland Park!

Aug 09, 2023 -

PRESBITERO responded

All great

August 08, 2023

Clean detailed breakdown of what was going on with my vehicle. Communication was as expected. More

by JJSAVOY88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Poole
Aug 09, 2023 -

BMW of Orland Park responded

Thank you for reviewing BMW of Orland Park! We'll see you next time!

August 07, 2023

Great service! ! always very attentive and professional, fast and efficient, will be back soon. Great Job!! More

by GERMAN.55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Gertos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
Aug 07, 2023 -

BMW of Orland Park responded

We're delighted to know you had a great experience with our team at BMW of Orland Park! We appreciate your kind words about our service and look forward to seeing you again down the road!

August 07, 2023

I came in for break work a month ago. I came in for an oil change this past week and they have on my paperwork that I need my breaks done. So either they didn't fix my breaks properly a m More

by ANNIKAC923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None, I only worked with service.
Aug 28, 2023 -

BMW of Orland Park responded

I apologize for the confusion. While we include these notes as a means of increasing the personal quality of our vehicle services, it seems to have taken the opposite effect here. As it's vital that our customers trust our service suggestions, I'd like to review this situation with you directly so we can clarify any misunderstandings and ensure everything is as it should be with your brakes. Please reach out at your earliest convenience. Thank you, Brian Coster - Service Manager 708-460-4545

August 07, 2023

Able to get an immediate appointment. The diagnosis was quick and the problem was solved the same day. More

by RPFCPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Aug 08, 2023 -

BMW of Orland Park responded

Thank you for this wonderful review of BMW of Orland Park! Come by anytime you need!

...
111
...