BMW of Orland Park - Service Center

This is the worst place I have ever been to they take your money and tell you they serviced your car and they didn’t. Horrible your money and tell you they serviced your car and they didn’t. Horrible More

I brought my car in for service. The car is a 2017 but only has 4400 miles. I came in for an oil change (only based on the fact that it had been a year). Service tech presented me with a request for addi only has 4400 miles. I came in for an oil change (only based on the fact that it had been a year). Service tech presented me with a request for additional services that would have been over $400. The additional items were mostly various filters (the car spends most of its time in my garage). As it was, the oil charge for the oil change was $160!!! Won’t be returning any time soon. More

Best dealership I’ve ever been to. Richard Pool is the best service writer I’ve ever worked with. He is very knowledgeable and professional. I’m recommending Orland Park BMW and specifically Richard to ev best service writer I’ve ever worked with. He is very knowledgeable and professional. I’m recommending Orland Park BMW and specifically Richard to everyone I know! More

Always recieve excellent service every time here. The staff has always been friendly and courteous every time. Service department does good work and the complementary car wash is a great perk. staff has always been friendly and courteous every time. Service department does good work and the complementary car wash is a great perk. More

Although this dealership is almost an hour away from my house I don’t like going to any other dealership as they always provide the best service. Every advisor I worked with (Richard, Latoya, James) are re house I don’t like going to any other dealership as they always provide the best service. Every advisor I worked with (Richard, Latoya, James) are really great. They always provide a free loaner and they were able to beat other service centers prices as well. I am their loyal customer forever! More

I have to retract my review the advisor Brad was great. The service from the maintenance men was not thorough. Not sure if they changed the oil no sticker in the window indicating next change or mileage, The service from the maintenance men was not thorough. Not sure if they changed the oil no sticker in the window indicating next change or mileage, no floor mats on the carpet, floor was not vacuumed, car was not ready and had to wait 40 mins and my appointment was @ 10:30 and didn’t leave until 6:00 More

Hey, the service was excellent my advisor Brat did an amazing job from the time I entered. He was very He was very thorough and did all he could to make my visit pleasant . I give a 10 for my visit toda amazing job from the time I entered. He was very He was very thorough and did all he could to make my visit pleasant . I give a 10 for my visit today!!!! Great job!!!! More

Professional and great service. Thank you so much. Appointments are easy to make. Time frame is great. Waiting area is clean and relaxing. Coffee and bottles of water is a nice perk. Appointments are easy to make. Time frame is great. Waiting area is clean and relaxing. Coffee and bottles of water is a nice perk. More

Although I received bad news for my visit, Brad in service made it very understandable of what repairs needed addressed first, second, etc. and what repairs could wait. service made it very understandable of what repairs needed addressed first, second, etc. and what repairs could wait. More

Outstanding Service. Five star rating for Service writer Jason Jakubowski and Zeigler BMW of Orland Park. Great Job! Jason was very helpful in getting my car serviced in Five star rating for Service writer Jason Jakubowski and Zeigler BMW of Orland Park. Great Job! Jason was very helpful in getting my car serviced in a timely manner. Appreciate him making follow-up phone calls and text messaging regarding my vehicle status, as well as locating replacement parts in the shop the same day my car was towed in. Thank-you again for providing great service! More