BMW of Orland Park - Service Center

Very good I love James my service rep. Very helpful and knowledgeable. Ok 15 words Very helpful and knowledgeable. Ok 15 words More

Ben did a great job keeping me informed while I was waiting for service to be completed. Very satisfied with the service and overall customer experience. waiting for service to be completed. Very satisfied with the service and overall customer experience. More

This dealership has horrible service and doesn’t respect people’s time. I feel like I was treated differently because the color of my skin. people’s time. I feel like I was treated differently because the color of my skin. More

Extremely accommodating to our situation. The experience was very professional in every way. Will absolutely purchase from this dealership again. The experience was very professional in every way. Will absolutely purchase from this dealership again. More

Everyone was professional and helpful. The process from start to finish was seamless. Mateen was great to work with. The process from start to finish was seamless. Mateen was great to work with. More

The service department is stellar. Always professional and always quick. Jason was wonderful and Corey (my normal guy) was great as well. They cover for each other when they get bus Always professional and always quick. Jason was wonderful and Corey (my normal guy) was great as well. They cover for each other when they get busy. Best service department. More

Corey was very courteous and prompt and kept me informed of the progress. The technician did good job. of the progress. The technician did good job. More

No communication! Advised that the software update would take around 45 minutes, my wife and I were still in dealership 3.5 hours later! I had to ask on 3 occasions wh Advised that the software update would take around 45 minutes, my wife and I were still in dealership 3.5 hours later! I had to ask on 3 occasions what was happening? The service department advised it would be 10 minutes longer! Another 30 minutes later I’m asking again!!! Customer service is appalling! More

Very happy with the service representative. Very professional and worked hard to make things right for me Very professional and worked hard to make things right for me More

Everybody was very helpful during the sales process and when I came back in for service when I came back in for service More