BMW of Orland Park - Service Center

Dion was excellent in addressing my concerns and answering my questions. Also gave me a great deal on service so that was awesome! I was also happy to be able to get in same day. answering my questions. Also gave me a great deal on service so that was awesome! I was also happy to be able to get in same day. More

Knowledgeable and efficient. The staff held my hands from beginning to end. I also enjoyed the coffee and tea bar. The staff held my hands from beginning to end. I also enjoyed the coffee and tea bar. More

Very nice and friendly staff They know how to help their customers Especially Ben was very professional customers Especially Ben was very professional More

Prompt attention. Great work on the car. Easy drop off and pick up for loaner. Great work on the car. Easy drop off and pick up for loaner. More

Service was excellent and fast. Tony Scanlon my rep was very knowledgeable and made the process easy. I liked the videos of the repair process too. Tony Scanlon my rep was very knowledgeable and made the process easy. I liked the videos of the repair process too. More

Quick and professional visit. Thorough and detailed. I was pleased with the service and will return! Thorough and detailed. I was pleased with the service and will return! More

I went to the BMW of Orland Park Saturday October 07, 2023 After I talk to them in a phone About the BMW X4 2021 Clean car Like the picture say And so I finished everything going smooth I did whatever 2023 After I talk to them in a phone About the BMW X4 2021 Clean car Like the picture say And so I finished everything going smooth I did whatever they told me The interest rate is 8.3 and so I say OK we finish I get the car And I left Next day the interest rate is changed Is 9.3 And the car has crotch all over And when I come next day I talk to them about that they told me this is a used car I told them this car is over $45000 Anyway they blame it on me because I don't look at the car before I signed And I told them this ABM dealer Anyway It's a bad experience The guy who sells the car to me his name is mahadi And he knew about the scratches More

We always like going theres new different cars everytime you wont be bored good coffee doing video now with the tech they show you what they are trying to explain to you its better you wont be bored good coffee doing video now with the tech they show you what they are trying to explain to you its better More

very poor service, no coordination among departments. I already have extended warranty and still I made to pay for repair. I already have extended warranty and still I made to pay for repair. More

My car came back more dirty than when I gave it to them. They told me I could not wash it until it was fixed and then they sent it back half washed. Embarrassing They told me I could not wash it until it was fixed and then they sent it back half washed. Embarrassing More