BMW of Orland Park - Service Center

I’m always pleased with the service department. They service my car, clean it and out of the door I go. Good customer service! Happy service my car, clean it and out of the door I go. Good customer service! Happy More

Communication and customer service does not make me feel welcome as a customer. After I spent over $700 they lied about my car being washed. welcome as a customer. After I spent over $700 they lied about my car being washed. More

I had servicing (oil change) done. It took 90 minutes. I observed some staff walking around without masks, and no social distancing. No hand sanitizers placed anywhere . I felt uncomfortable to stay that lo observed some staff walking around without masks, and no social distancing. No hand sanitizers placed anywhere . I felt uncomfortable to stay that long in that environment . More

I have been ripped off repeatedly by this dealership. Me and my family own many BMWs bought from this dealer. Disappointed. Going to another dealer. and my family own many BMWs bought from this dealer. Disappointed. Going to another dealer. More

This is the worst place I have ever been to they take your money and tell you they serviced your car and they didn’t. Horrible your money and tell you they serviced your car and they didn’t. Horrible More

I brought my car in for service. The car is a 2017 but only has 4400 miles. I came in for an oil change (only based on the fact that it had been a year). Service tech presented me with a request for addi only has 4400 miles. I came in for an oil change (only based on the fact that it had been a year). Service tech presented me with a request for additional services that would have been over $400. The additional items were mostly various filters (the car spends most of its time in my garage). As it was, the oil charge for the oil change was $160!!! Won’t be returning any time soon. More

Best dealership I’ve ever been to. Richard Pool is the best service writer I’ve ever worked with. He is very knowledgeable and professional. I’m recommending Orland Park BMW and specifically Richard to ev best service writer I’ve ever worked with. He is very knowledgeable and professional. I’m recommending Orland Park BMW and specifically Richard to everyone I know! More

Always recieve excellent service every time here. The staff has always been friendly and courteous every time. Service department does good work and the complementary car wash is a great perk. staff has always been friendly and courteous every time. Service department does good work and the complementary car wash is a great perk. More

Although this dealership is almost an hour away from my house I don’t like going to any other dealership as they always provide the best service. Every advisor I worked with (Richard, Latoya, James) are re house I don’t like going to any other dealership as they always provide the best service. Every advisor I worked with (Richard, Latoya, James) are really great. They always provide a free loaner and they were able to beat other service centers prices as well. I am their loyal customer forever! More

Hey, the service was excellent my advisor Brat did an amazing job from the time I entered. He was very He was very thorough and did all he could to make my visit pleasant . I give a 10 for my visit toda amazing job from the time I entered. He was very He was very thorough and did all he could to make my visit pleasant . I give a 10 for my visit today!!!! Great job!!!! More