BMW of Orland Park - Service Center

Thank You for the service l received yesterday for my BMW. The service for my car was excellent. The Service Adviser was courteous and kind. I always get excellent advice when I come to the BMW dealershi BMW. The service for my car was excellent. The Service Adviser was courteous and kind. I always get excellent advice when I come to the BMW dealership. Thanks More

The service has always been solid. LaToya my CS rep does a great job. BUT I have gone for service twice since the COVID outbreak and in my first review (as well as others have posted here) I expressed conc a great job. BUT I have gone for service twice since the COVID outbreak and in my first review (as well as others have posted here) I expressed concern about the lack of mask use among some employees. In my previous review one of the managers replied to me expressing that the safety of their customers is of utmost importance. It's been months since I was there the first time, and nothing has changed, so no it's not important to you. Let me put it to you this way. I'd rather drive to another dealership and get my car serviced than have my wife who is high risk die from COVID. More

LaToya was very pleasant and helpful l enjoyed talking to her. Service was done in a very timely manner, washed the car a good job all around. Dennis Patterson her. Service was done in a very timely manner, washed the car a good job all around. Dennis Patterson More

Great service and quality professionals work here! Brad was my service advisor and made sure my car was serviced adequately and in a very reasonable amount of time. Thank you was my service advisor and made sure my car was serviced adequately and in a very reasonable amount of time. Thank you More

Corey Josephson was a knowledgeable and helpful and friendly service advisor who gave us an exceptional service experience for our vehicle. Kudos to you, Corey! friendly service advisor who gave us an exceptional service experience for our vehicle. Kudos to you, Corey! More

I was in and out as I was told... no delay. . James handled the service that I needed very well. I also had to see Damian, the genius, and he handled my issue and educated me as to how the problem cou handled the service that I needed very well. I also had to see Damian, the genius, and he handled my issue and educated me as to how the problem could be solved. More

Went in for service during COVID-19 peak infection period. Many employees not wearing masks. Inexcusable and dangerous. Will report to IDPH. NO EXCUSE for this behavior. Will never return to this d period. Many employees not wearing masks. Inexcusable and dangerous. Will report to IDPH. NO EXCUSE for this behavior. Will never return to this dealership. Had to stay in a corner of the new car showroom to stay away from employees not taking COVID safety seriously. If you need your BMW serviced, STAY AWAY FROM THIS DEALERSHIP. Obviously, they don't care about their customer's lives! More

I have been serving my cars exclusively with Jason Jakubowski and Tom Jordan for years and they always goes above and beyond for me and my family. Jakubowski and Tom Jordan for years and they always goes above and beyond for me and my family. More

Great and friendly staff in each department, prompt customer service. My vehicle was completed and delivered as promised. Richard in service was more than helpful throughout the process. customer service. My vehicle was completed and delivered as promised. Richard in service was more than helpful throughout the process. More

Ziegler BMW in Orland Park is one of the best when it comes to customer satisfaction. Very kind and friendly. In and out quickly. Thank you comes to customer satisfaction. Very kind and friendly. In and out quickly. Thank you More