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BMW of Orland Park - Service Center

Orland Park, IL

4.6
1,525 Reviews

1,525 Reviews of BMW of Orland Park - Service Center

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July 31, 2025

Had a recall, ready for auto at appointment time, all finished in an hour. Great visit More

by DKRISTMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 30, 2025

Fast service and accommodation was made for my last minute request. I could not ask for better service. More

by DTROUPE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2025 -

BMW of Orland Park responded

Thank you for the great review! We’re happy we could accommodate your last-minute request and provide fast, reliable service. It’s always our goal to go above and beyond for our customers. We truly appreciate your kind words and look forward to serving you again! Best Wishes, BMW Of Orland Park

July 30, 2025

I was in the waiting area for quite some time for an oil change, brake flush and car wash, but it was expected. Everyone was very friendly overall and that definitely makes the experience even better. More

by LESLIEABARCA0609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2025 -

BMW of Orland Park responded

Thank you for your thoughtful review! We appreciate your patience during your visit and are glad to hear the friendliness of our team made the wait more pleasant. Your understanding means a lot, and we’re always here to ensure you leave with a positive experience. Looking forward to seeing you next time! Best Wishes, BMW Of Orland Park

July 29, 2025

The process was easy and I appreciate Kevin’s attention to detail handling my car. More

by r_strahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2025 -

BMW of Orland Park responded

Thank you for the kind words! We're glad to hear the process was easy for you and that Kevin took great care of your vehicle. We'll be sure to pass along your appreciation—he’ll be happy to hear it! We look forward to seeing you again. Best Wishes, BMW Of Orland Park

July 29, 2025

Liz was very helpful and personable during our interaction. She also made sure to look into any additional work that my car needs. She also helped me resolve a previous issue I had with my service More

by TMAGETTIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2025 -

BMW of Orland Park responded

Thank you for sharing your excellent feedback about Liz! We appreciate your business and we will see you next time at BMW of Orland Park!

Jul 30, 2025 -

BMW of Orland Park responded

Thank you for the wonderful feedback! We're so glad to hear that Liz took great care of you and went above and beyond to ensure everything was addressed. It's great to know she made a lasting impression—we’re lucky to have her on the team! We look forward to seeing you again. Best Wishes, BMW Of Orland Park

July 29, 2025

Very friendly, gave me a discounted rate for my oil change, and transparent of what was being done to my car/what needed to be serviced soon. More

by SCOTTBULANDA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2025 -

BMW of Orland Park responded

We’re pleased to hear you had a friendly, transparent, and cost-effective experience with us! Thanks for shining a light on our team! See you again at BMW of Orland Park.

July 29, 2025

Very friendly and transparent, appreciated the video of what is being done/ what needs to be taken care of. Customer service was great. More

by SCOTTBULANDA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2025 -

BMW of Orland Park responded

We are so glad you had a great experience at BMW of Orland Park. Thanks for sharing your feedback!

July 29, 2025

Excellent Excellent Excellent 👏 👌 👍 Excellent Excellent Excellent experience Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent More

by WGSFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2025 -

BMW of Orland Park responded

Wow—thank you for the excellent review! We truly appreciate your enthusiasm and are thrilled to know you had such a great experience. We look forward to seeing you again! Best Wishes, BMW Of Orland Park

July 29, 2025

Jason was fantastic! Awesome service, he's super transparent and will always be honest with ya. More

by RAMSEY0066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2025 -

BMW of Orland Park responded

Thank you for the great feedback! We're happy to hear Jason provided awesome service and clear, honest communication. We appreciate your trust and look forward to seeing you again! Best Wishes, BMW Of Orland Park

July 29, 2025

Easy procsss and great loaner car. No troubles! I will use this as my home BMW for m car needs More

by TJGRAHAM60419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2025 -

BMW of Orland Park responded

We can't thank you enough for your support of BMW of Orland Park. We hope to see you again down the road!

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