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BMW of Orland Park
Orland Park, IL
1,322 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,322 reviews
August 27, 2023
Purchased a 2020 BMW X3 from Ziegler and love it. Sales and service departments have been great including touching up a few small rock ships on the finish. Sales and service departments have been great including touching up a few small rock ships on the finish. More
by P.MORLEY3612
Verified Customer
August 26, 2023
They were very professional. They sense of urgency was on point. I had a pleasant experience from start to finish. The most heart warming thing Is that chris from service was con They sense of urgency was on point. I had a pleasant experience from start to finish. The most heart warming thing Is that chris from service was constantly in communication with me about my option when it came to my car. More
by NYLAHAMYA1129
Employees Worked With
CHRIS FROM SERVICES
August 25, 2023
rich pool is the best! always knowledgeable and helpful, gets me in super quick and good customer service. always knowledgeable and helpful, gets me in super quick and good customer service. More
by hnaze16
August 25, 2023
They have a good select of cars everyone really friendly place is clean and neat. place is clean and neat. More
by DANADINEEN9
Employees Worked With
August 23, 2023
I visited BMW of Orland Park after I saw a deal of theirs on CarGurus. It was late Tuesday night and I called ahead at about 7:30PM as I live only a few minutes away. I had spoken with Chris V over the phone on CarGurus. It was late Tuesday night and I called ahead at about 7:30PM as I live only a few minutes away. I had spoken with Chris V over the phone, he had the car I was looking at ready to go in the front of the building when I arrived. Took it for a quick test drive but needed the evening to think about it. Showed up the next day, Chris V had the car ready for me. I did a more thorough inspection and we went right to his desk to get through the paperwork which we did in what seemed like record time. He was courteous the entire time, very helpful in explaining things that looked unusual to me but through explanation it all made sense in the end. I had the pleasure of working with Mike B in finance which was very quick and without the normal barrage of add-ons that try to get sold to you through the finance office. No games were played and everyone was professional about the transaction which not only made it quick but made it surprisingly pleasant. 5/5 would highly recommend working with them again. More
by matt.newcar
August 20, 2023
The service I did not get was vague at best, with no real attempt to check my coverage and check all bases of the possible solution for my situation. attempt to check my coverage and check all bases of the possible solution for my situation. More
by GEE_TEE83
Employees Worked With
Corey
