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BMW of Orland Park

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.5
1,323 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,323 reviews

October 05, 2023

Service was great. Dion was always in contact with me on how the service time was going. More

by MARGIE.KOMPERDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Gertos
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

BMW of Orland Park responded

Thanks for the review, Margie! We are so glad to hear that Dion delivered such a successful experience. Drive safely, and we hope to see you again at BMW of Orland Park!

October 04, 2023

The dealership is beatiful and makes you comfortable right away, but the gentlemen I worked with were simply amazing! Mateen kept me updated on the status of my order and was quick to respond to any qu More

by BOSKI97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mateen Sen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bugajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

BMW of Orland Park responded

We're so glad to know that Mateen and Mark made your experience at BMW of Orland Park exceptional! It's wonderful to see how comfortable you felt during the process. Thanks for choosing us, we appreciate it!

October 03, 2023

My service technician was courteous and professional. Explained what the issue was and cost associated with critical maintenance vs recommended maintenance. More

by RALLEN91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hatchett
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Oct 03, 2023 -

BMW of Orland Park responded

We're glad to know our service technician at BMW of Orland Park was able to provide you with clear and professional assistance. We appreciate your feedback, thank you!

October 03, 2023

Great customer service. Timely delivery. I love the shuttle service. Convenient. Car was was a great add on More

by MIKEKAKI82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Oct 03, 2023 -

BMW of Orland Park responded

Mike, we're glad to know you enjoyed the customer service and shuttle convenience at BMW of Orland Park. Thanks for appreciating our timely delivery and car wash add-on!

October 03, 2023

Fast service. I liked the text function and video of the car including underneath and tire wear and brake information. More

by GREGCHAPARRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion
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Oct 04, 2023 -

BMW of Orland Park responded

Greg, we're glad to know you appreciated the fast service and detailed updates at BMW of Orland Park. We aim to keep our customers well-informed throughout their visit. Thanks for your feedback!

October 01, 2023

Tony my advisor was great in assisting me. He made sure I was taking care of. More

by VAUGHNSAPRIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony scanlon
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Oct 02, 2023 -

BMW of Orland Park responded

Thanks for the review! We appreciate the kind feedback about Tony and hope to see you again at BMW of Orland Park!

October 01, 2023

Helpful staff. Clean pleasant James is a great service advisor and follows up promptly with me More

by CHLEBEK253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James service
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Oct 02, 2023 -

BMW of Orland Park responded

Thank you for sharing this praise for James and the BMW of Orland Park Team! It's our pleasure to deliver timely and attentive professionalism!

October 01, 2023

Ben is excellent! !! The customer service was Great!!!!! The repair work was done pretty fast. Thank you very much More

by SAMJUMA02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Oct 02, 2023 -

BMW of Orland Park responded

Thanks for stopping by to share your five-star review! It's great to know that Ben and our team at BMW of Orland Park provided you with excellent service - efficient repairs are always our aim. Take care, and we hope to see you next time!

September 30, 2023

Great customer service, awesome return Time on getting new car shipped from Germany. Love the car More

by si
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bugajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarim Sajjad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

BMW of Orland Park responded

Congrats on your new car! We are thrilled that from start to finish, you had a five-star buying experience. Thanks for choosing BMW of Orland Park!

September 30, 2023

I purchased my second vehicle from BMW of Orland Park. The vehicles are always very clean and reasonably priced. My salesman Sarim was very professional, friendly and helpful with the negotiating and pu More

by STEPHANIPRINCE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarim Sajjad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Jarquin
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Oct 04, 2023 -

BMW of Orland Park responded

Thank you for your updated review, Stephani! We're delighted Sarim could offer courteous professionalism that's earned your confidence and that you've appreciated our inventory and prices. If there's anything else we can do for you, please let us know. Enjoy your new SUV!

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