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BMW of Orland Park
Orland Park, IL
1,322 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,322 reviews
December 13, 2023
Gus did a great job. He always responded appropriately to my many questions. He was very professional and friendly. He always responded appropriately to my many questions. He was very professional and friendly. More
by deputydise@comcast.net
Verified Customer
December 12, 2023
G.M. Will O'Hara should be very proud of the team that he assembled especially Mahdi in sales and Rich in service thank you gentleman and Merry Christmas to all. assembled especially Mahdi in sales and Rich in service thank you gentleman and Merry Christmas to all. More
by MKOSTICH1
Employees Worked With
December 12, 2023
Everything was explained well and service was good. I appreciate taking my car in quickly with out appointments. Thanks I appreciate taking my car in quickly with out appointments. Thanks More
by PTR61
December 11, 2023
Everyone is very helpful. Dion Grace, service advisor, sure went out of his way to make our service experience so smooth and easy. Dion Grace, service advisor, sure went out of his way to make our service experience so smooth and easy. More
by ARAXBALIAN
December 11, 2023
I greatly appreciate the staff here. They were very courteous and my vehicle was taken for service at my appointment time. My experience was pleasant. They were very courteous and my vehicle was taken for service at my appointment time. My experience was pleasant. More
by T.Hill
Employees Worked With
Chris
December 11, 2023
Very efficient, well organized. Jason was very communicative and seemed quite knowledgeable. A pleasure to work with. Service was top notch. Jason was very communicative and seemed quite knowledgeable. A pleasure to work with. Service was top notch. More
by ming5886
Employees Worked With
Jason
December 10, 2023
Experienced an unexpected issue the week of Thanksgiving. Had the vehicle serviced within three days, including Thanksgiving day. Frankly, the service and communication was outstanding and made the unexpect Had the vehicle serviced within three days, including Thanksgiving day. Frankly, the service and communication was outstanding and made the unexpected issue completely tolerable. Appreciate Tony Scanlon's assistance throughout the entire process - he went above and beyond. More
by LHERNA1371
Employees Worked With
Tony Scanlon
December 09, 2023
My visit was extremely excellent and helpful my representative James Hatchet was ver informative about the service I would be getting and the estimate of the time that I would be there. He was very representative James Hatchet was ver informative about the service I would be getting and the estimate of the time that I would be there. He was very sincere, very personable.. More
by POCHIETTA
Employees Worked With
Service Dept representative
December 09, 2023
Great customer service. While Jason was attending to my vehicle's service, I visited with Colleen to plan my upcoming vehicle purchase. While Jason was attending to my vehicle's service, I visited with Colleen to plan my upcoming vehicle purchase. More
by DENDP
December 09, 2023
Professional staff with good service. Joe sales consultant was very knowledgeable and liked working with him. Matt the genius is very knowledgeable and helped with the I drive features. Joe sales consultant was very knowledgeable and liked working with him. Matt the genius is very knowledgeable and helped with the I drive features. Great experience! More
by BOBQ16449
Employees Worked With
