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BMW of Orland Park
Orland Park, IL
1,308 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,308 reviews
Verified Customer
October 24, 2024
My first time at this dealership. Josh was professional, very efficient and address my immediate concerns and got me on my way , going forward this will be my go to service center for Josh was professional, very efficient and address my immediate concerns and got me on my way , going forward this will be my go to service center for my 2013 328i . Thanks Josh ! More
by COLLEENROSING
Employees Worked With
October 24, 2024
I've been a customer for a long time and the experience is always inviting. The staff is knowledgeable of the BMW brand and keeps the customer up to date on their service. is always inviting. The staff is knowledgeable of the BMW brand and keeps the customer up to date on their service. More
by ANITAEJOHNSON343
Employees Worked With
October 24, 2024
Great experience, great service. Dion was great!. I appreciate the overall experience!. My car was towed for a software update, was was not running or deivable, two days later was re Dion was great!. I appreciate the overall experience!. My car was towed for a software update, was was not running or deivable, two days later was ready. More
by JOELRPH1
Employees Worked With
October 24, 2024
I was happy with the BMW service. They kept me informed and were able to get my car back promptly. They kept me informed and were able to get my car back promptly. More
by Mrs. LPC
Employees Worked With
October 24, 2024
Zeigler BMW service in Orland Park was Excellant! Tony kept me informed and was completed ahead of schedule. Tony kept me informed and was completed ahead of schedule. More
by chiefrk
Employees Worked With
October 24, 2024
I still having the same problem took vehicle in 10/23/2024 nothing better have to bring it back in 10/23/2024 nothing better have to bring it back in More
by CAMPBELL.TRACEY1010
Employees Worked With
October 23, 2024
Professionalism’s and courtesy were outstanding. Also were timely in their response to my questions and concerns. Also were timely in their response to my questions and concerns. More
by ROBERT.JR5621
Employees Worked With
October 23, 2024
My service advisor Nick (helped me in place of James/Richard yesterday) was great. Very knowledgeable & efficient without trying to upsell me anything during my time there or any of the other thin James/Richard yesterday) was great. Very knowledgeable & efficient without trying to upsell me anything during my time there or any of the other things you normally encounter when visiting the car dealerships. I was there to have work done that was part of an open recall, and I was happy to hear that no further work needs to be done towards the safety quality issue since my car is not eligible after all. Normally one hour timeframe is allowed for this work to be done and yesterday it took two hours total. So it was a bit longer of wait than I expected, but I understand everyone’s busy and I also Didn’t arrive on time so that could’ve been the reason for it as well…¯\_(ツ)_/¯ Overall, I had a positive experience and everyone I had encountered while there was extremely nice and helpful! 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ More
by JOHNDRITA
October 23, 2024
Came in for an oil change and tire rotation was in and out in an hour. out in an hour. More
by YASMEN
Employees Worked With
