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BMW of Ontario

Ontario, CA

Overview
Reviews
4.9
783 Reviews
Call Dealership (909) 787-2545
View Awards

1301 Auto Center Drive

Ontario, CA

91761

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Showing 783 reviews

August 27, 2022

My service writer, Anthony was awesome and made the entire repair process easy. Had $4k warranty work taken care of without any headaches thanks to the team at BMW Ontario. Will be back, never going an More

by Bd2nd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Aug 30, 2022 -

BMW of Ontario responded

Thank you for the great review of our Service Team. We strive to make the repair process as smooth as possible. BMW of Ontario is happy to serve you and appreciates your loyalty. Should you have any additional service needs or questions, please reach out to us.

August 27, 2022

Very pleased with the service. Very honest and ethical team. Would definitely be back when I’m ready for my next bmw. More

by Danieljestrada49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Aug 30, 2022 -

BMW of Ontario responded

Thank you for leaving our very honest and ethical Team this kind review and rating to look back on here at BMW of Ontario. We hope to serve you in the future. We appreciate you.

August 26, 2022

Friendly staffed, knowledgeable servicemen, dedicated to providing excellent customer service. Will be returning for all my maintenance needs. More

by talontsi150
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniyal
Report | Print
August 25, 2022

Ernie goes out of his way for his customers everytime. I definitely recommend this dealership! More

by Antonio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie
Report | Print
Aug 30, 2022 -

BMW of Ontario responded

Antonio, thank you for the stellar review. We are pleased to know that our team was able to provide you with top-notch customer service. It is our pleasure to ensure that your experience is one of the best. Thank you so much for the recommendation. BMW of Ontario is here for any assistance that you may require in the future.

August 24, 2022

I drove 2 hours to get there and it was well worth it, they are very professional and respectful, zero nickel and diming, zero run arounds. Honestly the best experience you can expect. More

by Ron Tomson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Aug 25, 2022 -

BMW of Ontario responded

Hello Ron, we thank you for taking time out of your day to come by BMW of Ontario. Respect, professionalism, and making sure our customers have the best experience here are what we strive for. Enjoy the rest of your day.

August 24, 2022

They go above and beyond for their customers excellent customer service they treated me like family from the minute I walked in More

by Gtony0471
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean pre own sales department , Keiley Escarcega
Report | Print
Aug 25, 2022 -

BMW of Ontario responded

Hello! We are pleased to learn our team went above and beyond, meeting your expectations and treating you like family. Thank you for visiting BMW of Ontario.

August 24, 2022

Service Department is very friendly, professional and service was completed quickly and sooner than promised. More

by sae.1856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Dominguez
Report | Print
Aug 25, 2022 -

BMW of Ontario responded

Hello, our Service Department strives to be friendly, and professional here at BMW of Ontario. It was our pleasure to get you taken care of in a timely manner.

August 23, 2022

Amazing! It was fast and they helped me through the entire process. I would recommend the internet sales team. More

by drami76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Aug 23, 2022 -

BMW of Ontario responded

Hi, we appreciate the 5-star review. We are delighted to know that you had a great car buying experience with us. Thank you for choosing BMW of Ontario, we look forward to having you back again. Martyn Mayhead General Manager BMW of Ontario (714) 448-1335 martyn.mayhead@penskeautomotive.com

August 22, 2022

The service was excellent, and the salesperson's customer service was five stars. The overall experience was more than satisfying. More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Aug 25, 2022 -

BMW of Ontario responded

Thanks for reviewing us and rating us 5 stars, Alex. We're pleased to learn that our team continues to be good at what they do! Have a wonderful day and thank you for choosing BMW of Ontario.

August 21, 2022

Will Smith in Service is the best but the mechanics still could not fix my problem More

by Lungman37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Aug 24, 2022 -

BMW of Ontario responded

Hello, We're always open to learning more about our customers' experiences and feedback. Please feel welcome to contact me directly if you would like to discuss your service experience in greater detail. I sincerely appreciate your time. Thank you, Chris Mandry Service Manager BMW of Ontario cmandry@penskeautomotive.com

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