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BMW of Ontario

Ontario, CA

4.9
759 Reviews

1301 Auto Center Drive

Ontario, CA

91761

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Showing 759 reviews

October 01, 2022

Amazing service they take care of me the same day for my tire issue thanks!! More

by Gregorio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
Oct 03, 2022 -

BMW of Ontario responded

Gregorio, thank you for sharing your experience with our Service Team here at BMW of Ontario. We hope to be of service in the future. Take care.

October 01, 2022

Overall experience was great. The representative was attentive and ensured our needs were heard and met. More

by Naff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zo
Oct 03, 2022 -

BMW of Ontario responded

Thank you for your high star rating. We're happy to see that your experience with our team here at BMW of Ontario was excellent. We strive to deliver a great experience to all of our valued customers. We hope to see you again soon.

October 01, 2022

My Service Advisor Sergio was awesome with loan car and keeping me updated on repairs and completion in a timely manner. More

by mumindeborah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
Oct 03, 2022 -

BMW of Ontario responded

Hello! Thank you so much for sharing your positive review about us here at BMW of Ontario. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day.

October 01, 2022

Everything from the moment I drove up was spot on excellent service. From dropping off car to getting extremely nice borrowed vehicle to pick up. Thank you so much More

by danalynnx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony in Service
Oct 03, 2022 -

BMW of Ontario responded

It is always great to know that our customers are receiving excellent service here at BMW of Ontario. Our Service Team is elated to have had the pleasure of providing you with nice interactions during your visit. Let us know if there is anything else we can do for you.

September 30, 2022

Robert was great help in assisting me. I highly recommend him to my family. Respectfully Maria More

by Mariatorresjimenez67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Ibarra
Sep 30, 2022 -

Mariatorresjimenez67 responded

Robert was excellent support…

September 28, 2022

Service advisor went extra mile to ensure that my recall and service could be completed on my car being an older model. Shows BMW is committed to required and proper maintenance can be obtained at the deal More

by Marv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Service Advisor
Sep 29, 2022 -

BMW of Ontario responded

BMW of Ontario is glad to go that extra mile to deliver the best service possible, Marv. We are committed to ensuring that your automotive needs are taken care of. Thank you for your positive review.

September 27, 2022

I have been working with Anthony Cornejo a few times. He is amazing, he is so friendly and patience answered all my concerns and questions, also gave me professional advice. Javeria is amazing as well, More

by YG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony & Javeria, Keiley Escarcega
Sep 27, 2022 -

YG responded

However the person who schedule my appointment 3 days later when she heard my car can not be drove, had to tow-in. Hopefully she can offer me a sooner service schedule next time, like what Javeria did :) Thank you

September 26, 2022

Jerry & his team handled all my issues quickly & professionally. My experience over the last 4 years has been incredibly positive. More

by rickw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
Sep 27, 2022 -

BMW of Ontario responded

It is incredibly rewarding to receive reviews like yours. Our Service Team here at BMW of Ontario, endeavors to provide all of our valued guests with an impeccable customer service experience. Thank you for choosing us and for your loyalty. For further assistance, please contact us anytime. Have a wonderful day.

September 26, 2022

Artemisa my advisor was very detail and accurste in explaining.what ti be done in my car and kept me posted on the status of repair. More

by piosalamanca50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artemisa Escribil
Sep 27, 2022 -

BMW of Ontario responded

Thank you for taking the time to share your fantastic five-star review, we at BMW of Ontario appreciate it. Our knowledgeable Service Team ensures every customer is kept informed throughout their service visit on the status of their vehicle. It was our pleasure to be of assistance to you, don't hesitate to reach out for any future needs.

September 24, 2022

From the moment I entered the dealership I was treated with enthusiasm and respect. A definite recommend. More

by Wek62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pickens, Keiley Escarcega
Sep 26, 2022 -

BMW of Ontario responded

Hello. Thank you for your excellent 5-star review and recommendation. It's so important that we understand and meet the needs of every guest that walks through our doors. Your business is always honored at BMW of Ontario.

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