Back

BMW of Ontario

Ontario, CA

4.9
759 Reviews

1301 Auto Center Drive

Ontario, CA

91761

Directions

By Type

Showing 759 reviews

October 19, 2022

Great communications, quality service and friendly professional care. They identified the problems and recommended the needed services/repairs in the timely manner. Everything went smoothly as well as More

by ve051
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera, Keiley Escarcega
Oct 21, 2022 -

BMW of Ontario responded

Hello, thank you for your warm feedback. Our Service Team is ecstatic to know that we could take care of your recommended repairs in a timely fashion. We are happy to see everything went smoothly with the loaner process and that you had a quality experience. It is our goal to provide all of our customers with a professional and friendly visit each time. We appreciate you doing business with us at BMW of Ontario and we're here if you need anything more.

October 18, 2022

Robert was my Representative this time because my normal person was out (Anthony), Robert did good was pleasant and very knowledgeable, i had to have my brake pads replaced with resurfacing my rotators as w More

by Tonmar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 20, 2022 -

BMW of Ontario responded

Sounds like you had a very efficient five-star experience with our Service Team. That's exactly what we like to learn. Thank you for bringing your vehicle to us at BMW of Ontario and we look forward to servicing your car again when needed.

October 18, 2022

Modern, convenient quick check in and out. Was kept informed. Easy from start to finish. More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio, Keiley Escarcega
Oct 20, 2022 -

BMW of Ontario responded

Hi Sharon, thank you for taking the time to leave a 5-star review for us at BMW of Ontario. We're happy we could meet your expectations. Our team is available should you require any extra help.

October 18, 2022

The service agents are courteous and very friendly. They would do provide timely updates upon request. More

by Thespian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Velasquez
Oct 20, 2022 -

BMW of Ontario responded

Hello, Your comments are much appreciated. Having satisfied clients is the most important and gratifying element of our business. Thank you, Chris Mandry

October 18, 2022

5+++ stars! I’ve been coming to Ontario BMW for a number of years to get my 440i serviced. I can always rely on service agent, Jerry Garcia, to provide me with g More

by Paul M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
Oct 20, 2022 -

BMW of Ontario responded

Hi Paul, thank you so much for taking the time to write about your experience with us. We are excited to learn our Service Team went above and beyond to help you save as much as possible. It's a thrill to know we have gained your loyalty through consistent work and excellent customer service. Thank you for always choosing us here at BMW of Ontario for your BMW 440i maintenance needs. We are available to help if you need additional assistance in the future. Have a terrific day.

October 17, 2022

The staff was prompt, friendly and thorough. Communication was great! Very easy. Will did an excellent job throughout. More

by Gpgarner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith 5 STARS!, Keiley Escarcega
Oct 19, 2022 -

BMW of Ontario responded

BMW of Ontario is happy to learn your visit went so well. We hope you come and see us again soon. Have a great day.

October 15, 2022

They always greet with a smile and are very helpful. They answered all my questions. More

by gojagosto2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniyal Binazeem
Oct 18, 2022 -

BMW of Ontario responded

BMW of Ontario is delighted to have your business and to be attentive and answer your questions regarding your automotive needs. We appreciate your five-star review. Thank you.

October 14, 2022

I brought my BMW from this dealership and had my car serviced here as long as the warranty was good. Never had any complaints or dissatisfied with your service or staff. Plan to return for all oil chang More

by Amaree9991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Cornejo
Oct 18, 2022 -

BMW of Ontario responded

Thank you for this positive review. BMW of Ontario has had a great time assisting you with your BMW and we always look forward to your visit. Have a great day and stay safe.

October 13, 2022

I’ve been using this dealership since I got my car 6 years ago. My advisor Tim and Caesar are very professional and very helpful on the service performed in my car that makes it run efficiently. Highly More

by ted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caesar
Oct 16, 2022 -

BMW of Ontario responded

Ted, we are on top of the world reading your amazing 5-star review and recommendation. Thank you for acknowledging the first-class experience from our professional Service Department. We hope that you will continue to entrust the care of your luxury vehicle to BMW of Ontario.

October 12, 2022

Excelente customer service, all the processes was clear and fast. Thank you to Joe Pickens More

by Monica Saenz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pickens
Oct 16, 2022 -

BMW of Ontario responded

Monica, thank you for taking the time to share your positive feedback and give us five stars here at BMW of Ontario. Our team will be happy to make sure the process is clear and quick on your next visit as well, come back any time!

...
19
...