BMW of Norwood

True professional Last week I get to meet one of the finest sales professionals Mr. Jake Archer . Jake has so much knowledgeable and respect for me, made me feel like I Last week I get to meet one of the finest sales professionals Mr. Jake Archer . Jake has so much knowledgeable and respect for me, made me feel like I am one of the most important person. For that reason and with his honest advice, I bought the car within half an hour without hesitation, congratulations to BMW of Norwood for having such a fine professional and I believe Jake is one of the finest employees there. Thanks again More

Tire emergency while on vacation Best in class service department. I busted a tire on a local highway after 4 PM on a weekday. The service department was able to get me towed in and Best in class service department. I busted a tire on a local highway after 4 PM on a weekday. The service department was able to get me towed in and hooked up with a nearby hotel with shuttle service. By 7 PM we were at the hotel ablre to relax. The car was ready for us at 9 AM the next day. Everyone we worked with in the service department were wonderful, and we were so thankful for their kindness and going beyond expectation to help us. More

13th annual checkup Very pleased with the service department. They keep my ‘06 BMW 650i with 30K miles running in new condition. If it wasn’t maintained this way, it wou Very pleased with the service department. They keep my ‘06 BMW 650i with 30K miles running in new condition. If it wasn’t maintained this way, it would’ve been traded-in years ago. My service advisor Teresa is very professional and knowledgeable. She understands my requests & knows the history of my service visits. Teresa keeps me informed of repair progress in a timely fashion. More

Great experience Excellent salesmanship and customer experience. Strongly recommend jake and his entire team if you are looking for a car Went out of their way to add Excellent salesmanship and customer experience. Strongly recommend jake and his entire team if you are looking for a car Went out of their way to address every concern as well as question More

X5 misfire and Bank1 too lean codes Kept my car for 1 week and charged me $500 for diagnostic that didn’t clearly state the root cause. I was told I need to replace the engine for 16k... Kept my car for 1 week and charged me $500 for diagnostic that didn’t clearly state the root cause. I was told I need to replace the engine for 16k.... More

Consistently excellent service I’m an overly critical person and I’m continually impressed with the outstanding service experience Dan Drinkwater provides. My 2018 5-Series is my fo I’m an overly critical person and I’m continually impressed with the outstanding service experience Dan Drinkwater provides. My 2018 5-Series is my fourth, and the service and attention to detail is superior; I highly recommend it. David Cochran More

Professional, courteous & fast The Service team was friendly & courteous and work was done in a timely manner. I would recommend the BMW Norwood service department to other BMW own The Service team was friendly & courteous and work was done in a timely manner. I would recommend the BMW Norwood service department to other BMW owners. More

Great overall experience ! Great deal on the new car, great deal on the trade in, no back and forth haggling and when I went to pick up the car the technician spent over and hou Great deal on the new car, great deal on the trade in, no back and forth haggling and when I went to pick up the car the technician spent over and hour with my wife and I explaining all of the technology etc in the car. More

Prompt Excellent Service BMW of Norwood is the finest dealership in the Boston area-the Sales, Service, and Executive Management are all top notch in taking care of their Cust BMW of Norwood is the finest dealership in the Boston area-the Sales, Service, and Executive Management are all top notch in taking care of their Customers! More

Service Dan Drinkwater went above and beyond making sure everything was correct and got me out in a timely matter also he went over my warranty Dan Drinkwater went above and beyond making sure everything was correct and got me out in a timely matter also he went over my warranty More