BMW of Norwood

Great work, pricing and car was cleaned at the end. Online booking system is very easy. Pick up drop off is also easy, service staff was friendly Online booking system is very easy. Pick up drop off is also easy, service staff was friendly More

The service department and my service representative, Francisco, are always extremely professional, courteous and always willing to go the extra mile to please their customer. Francisco, are always extremely professional, courteous and always willing to go the extra mile to please their customer. More

Never a disappointment. My experience at Norwood BMW is always fantastic. The dealership, the staff, the service department and especially Dan MacDonald, my service advisor, My experience at Norwood BMW is always fantastic. The dealership, the staff, the service department and especially Dan MacDonald, my service advisor, are the best at what they do. I’ve been a customer for many years and have bought several cars from this dealership and have always been well taken care of. I would highly recommend this dealership and their excellent staff to everyone who is looking customer service and care. More

Excellent service I couldn’t have had a better experience when purchasing my BMW X5. Jason was professional, accommodating and was always available for my questions. I I couldn’t have had a better experience when purchasing my BMW X5. Jason was professional, accommodating and was always available for my questions. I’d recommend anyone to Norwood BMW and tell them to make sure they go see Jason! More

CPO purchase Everyone I worked with was very professional and kept their word. Happy with experience overall. Jake went above and beyond to assist me in the sales Everyone I worked with was very professional and kept their word. Happy with experience overall. Jake went above and beyond to assist me in the sales process. More

Reliability After making my first BMW purchase, I have continued to be able to rely on Jake Archer whenever I have reached out with questions. He’s been great at After making my first BMW purchase, I have continued to be able to rely on Jake Archer whenever I have reached out with questions. He’s been great at following up and the customer service did not stop once my vehicle purchase was completed. This level of care and customer service is a first for me and I highly recommend the BMW of Norwood and Jake for your sales needs. More

Excellent service as usual On time, clean, vacuumed car and quality service. Short wait to check in and get started. Wait area upstairs is best with coffee and bagels On time, clean, vacuumed car and quality service. Short wait to check in and get started. Wait area upstairs is best with coffee and bagels More

Very helpful and knowledgeable staff and management Everything a well run dealership should be! Well maintained showroom, good test driving experience, good knowledge of their product. No sales pressur Everything a well run dealership should be! Well maintained showroom, good test driving experience, good knowledge of their product. No sales pressure, sincere desire to serve the customers needs. More

Carlos is the best I've exclusively brought my BMW's to the BMW of Norwood for all of my maintenance needs. The staff is always friendly, fast and accurate. Carlos is I've exclusively brought my BMW's to the BMW of Norwood for all of my maintenance needs. The staff is always friendly, fast and accurate. Carlos is the advisor i've seen the most and can't speak highly enough of his service. Thank you, Carlos!!! More

Always outstanding I always buy and service my car at this dealership and I was always content , they have excellent customer service and they communicate well with thei I always buy and service my car at this dealership and I was always content , they have excellent customer service and they communicate well with their clients . Thanks Ali Kourous my advisor for all the help ! More