BMW of Norwood

Manny and junior both, was very friendly and extremely knowledgeable. I loved my BMW experience. knowledgeable. I loved my BMW experience. More

Service rep Jayme was superb. She was helpful throughout the service process. Services performed were done promptly. She was helpful throughout the service process. Services performed were done promptly. More

The communication was bad. I had to repeatedly ask for updates. And I asked for an inspection sticker and it was never done and nobody told me that. Plus the long waits and emp I had to repeatedly ask for updates. And I asked for an inspection sticker and it was never done and nobody told me that. Plus the long waits and employees ignoring customers pushes people (like me) to alternate repair facilities. More

I brought my car in for an oil change and was recommended things the car didn’t need and not recommended things that the car needed was told my shocks or blown out completely and my front end was very lose b things the car didn’t need and not recommended things that the car needed was told my shocks or blown out completely and my front end was very lose but I drive the car Dally don’t feel no problems besides the driver side wheel barring that’s bad that they didn’t say nothing about .and it’s just sad how un honest people are my 2 front tires where not at a 3 but for rears were so they so he tired to say all 4 tires needed to be changed when I only need 2 then the fact of trying to put through a hour diagnostic for $430 for servile fluid leaks witch is outrageous that’s more then a hour labor price . When my car was at another bmw dealership less then a month ago and everything they said here I needed was never an issue then or just was not true . More

Great experience from order up to delivery, Tom my sales person was excellent thank you!! person was excellent thank you!! More

It was easy peasey. I booked the appt with the app the evening prior checked purse a cup of Joe and within an hour was good to go. within an hour I booked the appt with the app the evening prior checked purse a cup of Joe and within an hour was good to go. within an hour More

In and out as it should be. Excellent service. Hayk the service advisor and Vitaly the technician are the best as always. Thank you! Excellent service. Hayk the service advisor and Vitaly the technician are the best as always. Thank you! More

Great service and my advisor was so helpful Getting me a car and keeping me updated on what has to be done a car and keeping me updated on what has to be done More

I got a great value on a used X 1. The staff was professional and easy to work with. The staff was professional and easy to work with. More

The car purchase process went very well. I was well supported and advised by a trustworthy staff. The experience was excellent. I was well supported and advised by a trustworthy staff. The experience was excellent. More