BMW of Norwood

Excellent customer service and very friendly. Beyond happy with the service and the process. Purchased a 2019 Bmw X5 and absolutely loving it. Great pricing and easy process. Thank you for everyt Beyond happy with the service and the process. Purchased a 2019 Bmw X5 and absolutely loving it. Great pricing and easy process. Thank you for everything! Pre Owned Team was great and they took care of the minor things to insure I was fully satisfied with my purchase. Again thank you so so much! Definately will be back and will recommend to all my friends and family members! More

Very professional and helpful staff. They were able to service my car needs swiftly and accurately while multi tasking. My advisor Hayk was honest and direct. He contacted my original They were able to service my car needs swiftly and accurately while multi tasking. My advisor Hayk was honest and direct. He contacted my original salesman and helped me to obtain free service within 60 days per my contract. So thankful. More

You have 2 exceptional people: Daniela Djam and Douglas RJ Daugherty in front of the office to attend public or clients and a great team of hard workers behind doors that are the technicians. You must be p RJ Daugherty in front of the office to attend public or clients and a great team of hard workers behind doors that are the technicians. You must be proud of them. I don’t know the others but I highly recommend these people to anyone that is planning to buy or change their cars. Thank you! More

Everyone from the sales person to finance to the senior management handled this transaction with class . We are very comfortable with this dealership and plan on visiting for all service needs . Well done management handled this transaction with class . We are very comfortable with this dealership and plan on visiting for all service needs . Well done BMW of Norwood ! More

BMW of Norwood service group distinguishes itself among dealers for its superior customer service and expert advice and recommendations on vehicle service. There is great open dialogue with service adviso dealers for its superior customer service and expert advice and recommendations on vehicle service. There is great open dialogue with service advisors and technicians. Jacques and Leanne have been very helpful and accommodating. The Lyft ride service is welcome and makes drop off and pick up easy. Advice based on many years of experience by their seasoned technicians is most beneficial to making informed decisions and prioritizing of vehicle servicing. As a result service is well planned and executed. Very happy to be a returning customer of many years. More

Carlos was professional, answered my questions and explained everything very well. He was available during the time my car battery was being replaced. explained everything very well. He was available during the time my car battery was being replaced. More

They’ve been great with dealing with my car issues, since i traded my other car in and went back to an suv I’ve run into a series of issues with the car but Carlos and Anabel in the service department always i traded my other car in and went back to an suv I’ve run into a series of issues with the car but Carlos and Anabel in the service department always made sure i was well taken care of and any issue was fixed. More

BMW of Norwood is amazing! From the showroom, to the knowledge of all the salespeople and the service, I can’t say enough! Our salesman Roger does everything he can to make the From the showroom, to the knowledge of all the salespeople and the service, I can’t say enough! Our salesman Roger does everything he can to make the whole experience the best! Thank you BMW! ⭐️⭐️⭐️⭐️⭐️ More

Service scheduling was easy. Only complaint was service was not completely in promised time. End Only complaint was service was not completely in promised time. End More

I was referred to Roger by my son in-law Who had just purchased a car from him. we came to an agreeable figure and the car had to be ordered. Roger was very professional during the negotiations, and th purchased a car from him. we came to an agreeable figure and the car had to be ordered. Roger was very professional during the negotiations, and that made the experience positive and enjoyable. Since I was not in a rush to get the new X3, waiting the two months was not a problem. Getting the exact car I desired was most important. I am happy I can return to have Paul Bonitto give me some refreshers on the technical aspects of the car. If asked for a recommendation where to look and purchase A BMW, I would be happy to refer anyone to Roger and the team at BMW of Norwood. More