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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.8
1,375 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,375 reviews

April 22, 2025

Friendly and helpful service, didn’t give me the runaround and took care of everything promptly More

by cartern.cn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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April 22, 2025

Service could be a little bit faster or wherever in the atmosphere and so I was very good and what I noticed this time around was the it's not bar was completely stuck. That's a big treat from the last ser More

by jimviv40
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service advisor
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April 22, 2025

My car had an issue and I was towed to BMW Norwood. On arrival I was a bit frazzled and was greeted by Annabel. She immediately had a calming effect and was extremely kind and efficient. I was in an More

by Linda Drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabel Guerrero
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Apr 23, 2025 -

BMW of Norwood responded

Hi Linda, thank you for your kind review; we are happy to pass along your comments to the Annabel here at BMW of Norwood! We are always more than happy to assist you if anything else comes up. Take care!

April 21, 2025

Melvin is a great service adviser. Friendly, professional and prompt. They do a really good job keeping you up to speed. More

by Llpbmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin
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Apr 23, 2025 -

BMW of Norwood responded

Hello, we're happy you found our staff Melvin to be so supportive during your experience here at BMW of Norwood. We are always more than happy to assist you if anything else comes up. Take care!

April 18, 2025

Always kind and professional. They market Rodrigo’s for the customer . I y is a very professional group of people. The service department is top notch! More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Archer, Natasha Diaz
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Apr 18, 2025 -

BMW of Norwood responded

Hi Maria, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 18, 2025

They took care of all of my needs thoroughly and professionally with excellent customer service. More

by Eddie Neal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger
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Apr 19, 2025 -

BMW of Norwood responded

Hi Eddie, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 16, 2025

The showroom is very nice and the salesperson name as Manny is very nice and helpful More

by Tuan Tran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny
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Apr 17, 2025 -

BMW of Norwood responded

Hi Tuan, we are glad Manny could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2025

Very professional they take the time to explain things. Service is very accommodating to my schedule. More

by lbordalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Bordalo , Alex Archer
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Apr 18, 2025 -

BMW of Norwood responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 16, 2025

Thomas London was honest and direct salesman who made the transaction go smoothly. I would highly recommend him More

by Jasmine
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tech guy who went through all the features was great. Forgot his name, Natasha Diaz
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Apr 18, 2025 -

BMW of Norwood responded

Hi Jasmine, thank you for your kind review; we are happy to pass your comments to Thomas London here at BMW of Norwood! Feel free to reach out to us if you need anything. Have a wonderful day.

April 15, 2025

Very responsive, easy to work with and provide excellent work within the time that they estimate - Annabelle is particularly helpful and easy to work with More

by Pam.weismann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annabelle, Service
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Apr 17, 2025 -

BMW of Norwood responded

Hi, we are so happy to read such a great review about BMW of Norwood! Please don't hesitate to reach out if there's anything additional we can do for you.

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