BMW of Newton

Awful service Brought x5 in for service and keys were not working. The wanted $300 in diagnostics labor to find out what caused they keys to not work. They said may Brought x5 in for service and keys were not working. The wanted $300 in diagnostics labor to find out what caused they keys to not work. They said maybe it was the rear window that we replaced that is blocking the antenna signal for our keys to not work. I said no to diagnostics and replaced the batteries in the keys. Now they work just fine. I felt taken advantage of. From now on I will bring my car to Prestige BMW for a quality experience and trustworthy service More

FANTASIC service team I've been going to BMW of newton a little over a year now. Every time I have gone there the service crew has been nothing but phenomenal. They do as m I've been going to BMW of newton a little over a year now. Every time I have gone there the service crew has been nothing but phenomenal. They do as much as they can to make you happy and look at every thing needed. They take their time, give you a loaner car when needed and make sure everything has been taken care of. I've had the pleasure of meeting Jim Dahl and Trevor Tunison and they have more then fulfilled my needs every time. I would recommend BMW of newton service team to anyone. More

The worst! Salesman acts like he is doing you a favor by selling you a car. Did not want to do business with us. Prices are WAY OUT., and they really don't care. Salesman acts like he is doing you a favor by selling you a car. Did not want to do business with us. Prices are WAY OUT., and they really don't care. We found BMW of Flemington , got the car we wanted for less down and a lot less amontillado. Do not waste your time here. Go see Noha in Flemington! More

Scammers, Robbed me and sold my car to someone else Worst 3 month long experience ever, ordered a car for one price and then after car arrived the price was changed multiple times! So much sweat and tea Worst 3 month long experience ever, ordered a car for one price and then after car arrived the price was changed multiple times! So much sweat and tears was wasted to get my back but unsuccessful. They on purpose changed the pricing so high to sell that car to someone else. Pulling well known Pull and Bait scheme! Stay away! Melanie is biggest skimmer working there ! More

great people great service Last week I purchased a 535xi from the dealership. I've never met nicer and more honest people in my life when it came to car buying. Bob Baran provid Last week I purchased a 535xi from the dealership. I've never met nicer and more honest people in my life when it came to car buying. Bob Baran provided me with excellent service from start to finish and everyone else I met made me feel just a comfortable as Bob did. If you are looking for a BMW, I highly recommend BMW of Newton. More

Bait and Switch Tactics Typical Bait and Switch tactics are used at this dealer. They'll list a vehicle for a certain price online, and then will offer you a substantially hi Typical Bait and Switch tactics are used at this dealer. They'll list a vehicle for a certain price online, and then will offer you a substantially higher price in person. Avoid this dealer at all costs. More

The only one bmw I first visited BMW of Newton to speak with Dan Schondra about a vehicle. He was very persistent in finding a vehicle that met my needs and his commu I first visited BMW of Newton to speak with Dan Schondra about a vehicle. He was very persistent in finding a vehicle that met my needs and his communication and reliability were top of the line all the way through the process. I usually hate the car searching/buying experience, but Dan managed to change my mind with his excellent customer service in every aspect of the process. Thanks, Dan! More

Typical bait and switch tactics A traditional bait and switch type of dealership. I put in a bid for a lower price and it was accepted by the sales manager but as soon as it came to A traditional bait and switch type of dealership. I put in a bid for a lower price and it was accepted by the sales manager but as soon as it came to finishing the deal they refused to honor my accepted offer price. Up until that moment everyone was very helpful. I do not blame the sales advisors as they were very helpful and are only doing their job. The general manager is the one to blame as they were the one that would not honor the negotiated price. If you have a client who negotiated the price and it was accepted you do withdrawal because you realize your losing money on it. That is just bad business and leaves a sour taste in your clients mouth who will spread their experience all over the web. More

C W. Roberts " Very satisfied customer" All the people at BMW of Newton were all very nice and professional especially my salesman Brandon who went far and beyond the call of duty. It was a All the people at BMW of Newton were all very nice and professional especially my salesman Brandon who went far and beyond the call of duty. It was a pleasure to work with him and would highly recommend him to anyone. " Two thumbs up for this salesman " More

Well satisfied customer I was referred by a friend to visit BMW of Newton and I decided to visit the website before I actually went in. I saw something I liked , a BMW 328i, I was referred by a friend to visit BMW of Newton and I decided to visit the website before I actually went in. I saw something I liked , a BMW 328i, and i decided to call and make an appointment to go in and see if this particular car. I was greeted over the phone by a Mr. Angel Rivera who assured me I could come in and he would assist me with purchasing my new car. Mr. Rivera was extremely helpful in discussing the vehicle, working with me to reserve it , and helping to coordinate the logistics and necessary paperwork for me to come in and want to go home with the perfect vehicle. Upon arrival Angel gave me the tour and all the information I needed and I was on my way to take home my new car. Mr. Rivera greeted me by name, took me for an inspection of the car and offered a test drive. He had told me the types of documents to bring to address residency concerns, any additional documents I might need to ensure the sales process went smoothly, and was able to take care of everything in about half the time I had expected. It was by far the easiest and most pleasant car buying experience I've had and Mr. Rivera made it all happen. I appreciate his professionalism and the way he approaches and strives to help his customers and hope he gets the recognition he so richly deserves. My experience with Angel Rivera was overall amazing during my recent car buying experience! More