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BMW of Newport - Service Center

Middletown, RI

4.7
254 Reviews

254 Reviews of BMW of Newport - Service Center

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March 23, 2023

Friendly efficient delivery of loaner vehicles, excellent service, prompt delivery of my vehicle. Good job More

by Lena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Mar 24, 2023 -

BMW of Newport responded

Thank you so much for taking the time to share your experience. We take pride in taking care of our customers.

Mar 24, 2023 -

Lena responded

Thank you

March 22, 2023

Robert Service Appointment Coordinator was able to schedule my oil and filter service the next day. More

by co
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Francis
Mar 24, 2023 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything else in the future!

March 21, 2023

Steve and Robert in the Service Dept. are always courteous, professional, accommodating and personable! When I bring my X3 in for service, it’s seamless! More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and Robert in the Service Dept., Paul Cunha
Mar 24, 2023 -

BMW of Newport responded

Thanks for the excellent review! We are so pleased to hear about your experience with Steve, Robert, and the team. Please let us know if you need anything.

March 19, 2023

The service advisor explained what needed to be done and the cost involved which was laid out on the work order. I was given free loaner as the work was done over a two day period. More

by Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rolando, Paul Cunha
Mar 24, 2023 -

BMW of Newport responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

March 08, 2023

Newport BMW had my tire in stock and installed in under 2 hours. Very helpful and courteous staff! More

by Lea320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody? Not sure.
Mar 09, 2023 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything else in the future!

March 05, 2023

Exceptionally quick and friendly service! Staff made sure that the estimated cost for service was mentioned upfront and called me when the car was ready. Great team and support! More

by Tonybethp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Mar 09, 2023 -

BMW of Newport responded

We are happy to hear that. Thanks for taking the time and letting us know.

March 03, 2023

Agents have always been friendly,courteous,and very helpful. I saw an agent today who was new to me. Steve. He treated me as if I were a family member. More

by lhlucky08
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Mercier
Mar 09, 2023 -

BMW of Newport responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

February 15, 2023

Alex provided excellent service with prompt and clear explanations of the needed work on my 2016 X3 More

by Dave W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 16, 2023 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything!

February 02, 2023

The service department is stellar. They are honest, and do an excellent job. I never feel like I have been taken advantage of. More

by Taracbella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody and Robert, Jeff Dosreis, Paul Cunha
Feb 02, 2023 -

BMW of Newport responded

Thank you so much for taking the time to share your experience. We take pride in taking care of our customers.

January 20, 2023

Very good prompt service, professional staff. Even got car washed. Highly recommend BMW of Newport More

by lal944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cunha
Jan 23, 2023 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything else in the future!

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