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BMW of Newport - Service Center

Middletown, RI

4.7
254 Reviews

254 Reviews of BMW of Newport - Service Center

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July 12, 2023

Great service! Took me in on short notice and gave me shuttle service as well to accommodate my waiting. More

by seabreezekris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Chris and Jason
Jul 14, 2023 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything!

July 10, 2023

Newport BMW has a knowledgeable service and parts department with a professionally trained staff that is ready to provide world. Class customer service More

by Mr-raider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ferreira , John Tyler, Paul Cunha
Jul 11, 2023 -

BMW of Newport responded

We are delighted to hear that you had a fantastic experience at our dealership! We sincerely appreciate you taking the time to share your valuable feedback with us.

July 08, 2023

I have never been disappointed bringing my vehicle to BMW of Newport for service, the employees are very helpful and the vehicle is done right the first time More

by tonycap189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert and Cody
Jul 08, 2023 -

tonycap189 responded

Robert and Cody in service, my scheduler and adviser are a pleasure to work with. They are very courteous and always keep you advised of the work being done on my vehicle

July 04, 2023

The service shop at this BMW dealer, is one of the best I’ve ever seen. More

by japiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cunha
Jul 05, 2023 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything!

June 30, 2023

I've been a customer for over ten years. My sales and service experience has always been outstanding. Service issues have always been addressed to my comete satisfaction. More

by cburke401
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Moniz, John Tyler, Jeff Dosreis
Jul 05, 2023 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything else in the future!

June 01, 2023

Steve in the service department went above and beyond helping to resolve a problem with my vehicle.As always his professional demeanor was greatly appreciated. More

by bhart2122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mercier
Jun 13, 2023 -

BMW of Newport responded

Thank you so much for taking the time to share your experience. We take pride in taking care of our customers.

May 30, 2023

Best dealership ever encountered! Service advisor and technicians are extremely competent and totally customer focused. More

by DaveM5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody, Jack, Scott, John Tyler, Jeff Dosreis, Paul Cunha
May 30, 2023 -

BMW of Newport responded

We are thrilled to hear that you had a positive experience at our dealership! Thank you for taking the time to share your feedback.

May 13, 2023

Very pleased with the service I had. Tires and alignment performed.car feels great . was also provided wit courtesy car which made thing easier for me .code was great to deal with More

by Gwinvader1471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody
May 15, 2023 -

BMW of Newport responded

We are thrilled to hear that you had a positive experience at our dealership! Thank you for taking the time to share your feedback.

April 20, 2023

Great service department. Very efficient, easy to work with and personable. I like the loaner car option too. More

by franman13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Tyler
Apr 24, 2023 -

BMW of Newport responded

Thank you so much for taking the time to share your experience. We take pride in taking care of our customers.

April 12, 2023

It was so easy to get my service done! My service coordinator went above and beyond to make sure everything was great. More

by Caroline.Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Tyler, Jeff Dosreis, Paul Cunha
Apr 24, 2023 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything!

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