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BMW of Newport

Middletown, RI

4.7
691 Reviews

1215 West Main Road

Middletown, RI

02842

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Showing 691 reviews

August 30, 2022

Attentive staff, prompt service, car is returned in perfect condition. Jeff dos Reis deserves a special accolade for his help is keeping my two BMW's in tip top shape! More

by tamaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Aug 31, 2022 -

BMW of Newport responded

Thanks for the great review, Tamaro. Please let us know if you need anything else in the future!

August 21, 2022

When I phoned in to make an appointment, the day I desired was declined and I had to wait three weeks to get my car in for service. More

by paul_steinbrenner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
August 19, 2022

The service is always amazing at this place! Jeff always makes the experience easy and painless! More

by Dnice007007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Aug 22, 2022 -

BMW of Newport responded

Thanks for sharing your quality experience with Jeff. We appreciate your business and hope to see you again soon!

August 15, 2022

Very clean, courteous, professional and knowledgeable staff. Will definitely be going back there for my future BMW services. More

by Kthomas895
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Kokulis
Aug 15, 2022 -

BMW of Newport responded

We are happy to hear that. Thanks for taking the time and letting us know.

August 11, 2022

Everything is brand new, the service center is awesome, the lounges were excellent with leather seating all over including the showroom! More

by Espressojack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Aug 12, 2022 -

BMW of Newport responded

We are happy to hear that. Thanks for taking the time and letting us know.

August 11, 2022

My car was in for a safety recall. Check in was normal/ok and as planned I waited for the car. I was told the work would take 1 to 1 1/2 hours, when I asked. I got the car back after More

by Podell70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service person not listed
Aug 15, 2022 -

BMW of Newport responded

Thank you for bringing this to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. We hope that we have another opportunity in the future to prove that to you. If you need anything further, please don't hesitate to reach out to Mark Grenga, General Manager, via email at mgrenga@griecocars.com.

August 04, 2022

Excellent experience from start to finish. Very though service inspection completed with in depth detail of any repairs necessary at this time . Thank You More

by Mel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander kokulis
Aug 05, 2022 -

BMW of Newport responded

We are happy to hear that, Mel. Thanks for taking the time and letting us know.

July 29, 2022

Very impressive entering building. Everyone greeted me w a smile and moved me thru the system of buying my leased car with a professional Friendly manor. Thanks More

by Jsiflorida
Recommend Dealer
Yes
Employees Worked With
Matt in sales
Aug 03, 2022 -

BMW of Newport responded

We are happy to hear that. Thanks for taking the time and letting us know.

July 29, 2022

Very professional and courteous. They treated my wife well and made her feel like a valued customer. More

by davispaulk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Tyler , Jeff Dosreis, Paul Cunha
Aug 03, 2022 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything!

July 25, 2022

The dealership has helped me from the beginning of my thru they my first warranty service - they have been very attentive and understanding More

by Franko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Jul 29, 2022 -

BMW of Newport responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

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