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BMW of Newport

Middletown, RI

Overview
Reviews
4.7
691 Reviews
Call Dealership (855) 503-6346
View Awards

1215 West Main Road

Middletown, RI

02842

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Showing 691 reviews

March 03, 2023

Agents have always been friendly,courteous,and very helpful. I saw an agent today who was new to me. Steve. He treated me as if I were a family member. More

by lhlucky08
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Mercier
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Mar 09, 2023 -

BMW of Newport responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

Helpful
February 28, 2023

I have been purchasing my vehicles exclusively at BMW of Newport for over 20 years. It’s always a pleasure dealing with them. Jim Costakos and his team take all the hassle out of car buying! From the pers More

by Lvolpe
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Crudale in finance and Jordan the Genius, James Costakos Sr
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Mar 01, 2023 -

BMW of Newport responded

We are thrilled to hear that you had a positive experience at our dealership! Thank you for taking the time to share your feedback.

Helpful
February 25, 2023

This place was amazing from my experience with the front desk, to the finance manager to my sales person Jinny- these people understand quality over quantity. No hard selling, no pushing. More

by cmarie2280
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Costakos Sr
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Mar 01, 2023 -

BMW of Newport responded

Thank you so much for taking the time to share your experience. We take pride in taking care of our customers.

Helpful
February 18, 2023

Their work is polite and professional. Clear quotation as well. The staff manner is good. Yes we can say this dealer is recommended. More

by yuki
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony , Justin Moniz
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Feb 21, 2023 -

BMW of Newport responded

We are thrilled to hear that you had a positive experience at our dealership! Thank you for taking the time to share your feedback.

Helpful
February 15, 2023

Alex provided excellent service with prompt and clear explanations of the needed work on my 2016 X3 More

by Dave W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Feb 16, 2023 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything!

Helpful
February 14, 2023

I was denied a military discount when I purchased my new vehicle this dealership did absolutely nothing to correct this,I am a disabled veteran and I feel that I was cheated More

by M4
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
James Costakos, Simon Costakos, James Costakos Sr
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Feb 16, 2023 -

BMW of Newport responded

Thank you for taking the time to share your feedback with us. We're sorry to hear that you're unhappy with your recent purchase, and we appreciate the opportunity to address your concerns. As we've previously discussed, we understand that you were disappointed to learn that you qualified for the BMW military incentive after the sale was completed. Please know that we remain committed to serving you and addressing any concerns that you may have. If there's anything else we can do to assist you, please don't hesitate to reach out to Mark Grenga, General Manager, via email at mgrenga@griecocars.com.

Feb 16, 2023 -

M4 responded

What you can do is please give me my military discount and also I have called general manager Mark Grenga four times and left voicemails and he doesn’t have the courtesy to call me that is what I am dealing with here

Helpful 1
February 01, 2023

The service department is stellar. They are honest, and do an excellent job. I never feel like I have been taken advantage of. More

by Taracbella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody and Robert, Jeff Dosreis, Paul Cunha
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Feb 02, 2023 -

BMW of Newport responded

Thank you so much for taking the time to share your experience. We take pride in taking care of our customers.

Helpful
January 20, 2023

Very good prompt service, professional staff. Even got car washed. Highly recommend BMW of Newport More

by lal944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cunha
Report | Print
Jan 23, 2023 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything else in the future!

Helpful
January 03, 2023

Thank you BMW of Newport, Milton and Jimmy for the outstanding service and experience buying my new car! Milton was wonderful to work with!!! More

by Lsoares3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton Rogers
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Jan 04, 2023 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything!

Helpful
December 31, 2022

Great job replacing all brake wear parts. Good dialog with great service departnent. The new drop-off/pick-up garage and service writer area is great! More

by Garshar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody, Paul Cunha
Report | Print
Jan 03, 2023 -

BMW of Newport responded

We are happy to hear that. Thanks for taking the time and letting us know.

Helpful
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