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BMW of Newport

Middletown, RI

4.6
733 Reviews
BMW Of Newport in Middletown, RI treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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1215 West Main Road

Middletown, RI

02842

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Showing 733 reviews

February 26, 2025

Great people. Good diag. Great environment. I definitely would come back for some work to be done! More

by DerekCorreia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 27, 2025 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything else in the future!

February 24, 2025

They were efficient and the appointment didn’t take all day … everything was smooth and the work done was satisfactory. Staff was nice and they had good communication. More

by Lindsay C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Tyler, Jeff Dosreis, Paul Cunha
Feb 25, 2025 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything else in the future!

February 21, 2025

They are terrible! Refused to honor my BMW service contract. I have a 2024 BMW 430 COUPE and I had the oil changed at 5,000 miles at my own expense and they told me t More

by Bete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
Feb 25, 2025 -

BMW of Newport responded

We regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to Mark Grenga, General Manager, via email at mgrenga@griecocars.com to discuss this further.

February 18, 2025

Quick . No surprise.. thumbs up..wish was a little cheaper but good job. Satisfied customer More

by Burnsmich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 18, 2025 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything else in the future!

February 03, 2025

The service department is ok, but they don’t always have a great attitude. There’s not usually a loaner car available, which causes an inconvenience. This past service, they left the broken pieces from a re More

by jam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Feb 05, 2025 -

BMW of Newport responded

We regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to Mark Grenga, General Manager, via email at mgrenga@griecocars.com to discuss this further.

February 02, 2025

BMW of Newport's sales and service is always great. I visited for my vehicle's first service interval. An appointment was set with Robert for Friday morning to meet with Michael. I did notice after arr More

by Susan V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rolando
Feb 03, 2025 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything else in the future!

January 31, 2025

I recently had an excellent experience at the BMW Newport dealership in Middletown, RI, and I want to highlight the professionalism and expertise of their team. While my car was in for service, it took longe More

by Kathrynmahoney6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex in SERVICE
Jan 31, 2025 -

BMW of Newport responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

January 27, 2025

Responsive, easy to work with, and very professional. . Lucas was great! Enjoyed the experience very much. More

by Lbero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Berge
Jan 27, 2025 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything else in the future!

January 20, 2025

Friendly Staff and great atmosphere and very nice new building and have me a great price More

by Justin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony , Milton Rogers
Jan 21, 2025 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything else in the future!

December 07, 2024

Best service and friendly John super manager Steve Mercier Robert good man, good dealer in town and New England More

by Petephra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Tyler
Dec 09, 2024 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything else in the future!

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