BMW of Myrtle Beach

Professional, honest and genuine. Purchased a new Mercedes-Benz 5 years ago from Myrtle Beach Mercedes and had a wonderful buying experience. Have since moved 4 hours north but decided Purchased a new Mercedes-Benz 5 years ago from Myrtle Beach Mercedes and had a wonderful buying experience. Have since moved 4 hours north but decided to make the trip to Myrtle Beach in hopes of the same buying experience this time. My expectations were more than met with Waylon Johnson and Jacob Vinson. Honest, forthright and genuinely sincere. So much so, my wife and I ended by 2 cars within 36 hours. This dealership is class all the way. As a special send off we had Mercedes-Benz Concierge Tanya initiate on all the features in the new Mercedes. More

Great customer service Easy, pleasant experience. The service team is always helpful, professional and knowledgeable. Sales staff knows their business and their clients. I h Easy, pleasant experience. The service team is always helpful, professional and knowledgeable. Sales staff knows their business and their clients. I highly recommend this dealership! More

Tried to charge me for a BMW Recall. My sons BMW has a fire recall and the service department tried to charge me, which i now know is against the law. I said my son smells smoke like plas My sons BMW has a fire recall and the service department tried to charge me, which i now know is against the law. I said my son smells smoke like plasric burning. He says well what if we take it apart and its not the recall. I said what if my 17 year old sons car starts on fire while he is driving. The service guy looked at me like he had 1 brain cell left. More

Excellent Great service and provided a loaner car while my car was being serviced which allowed me to go on with my day without any inconvenience. Great service and provided a loaner car while my car was being serviced which allowed me to go on with my day without any inconvenience. More

Service Was seamless and very professional. Offered me a place to get some work done. Also ran into an old friend, Thomas Jackson, who is a sales representat Was seamless and very professional. Offered me a place to get some work done. Also ran into an old friend, Thomas Jackson, who is a sales representative. You are fortunate to have him as a part of your organization. More

Great Customer Service I am giving you 5 stars and I didnt even get my x5 repaired. I was in Myrtle beach for the holidays and my car started making this weird noise as I wa I am giving you 5 stars and I didnt even get my x5 repaired. I was in Myrtle beach for the holidays and my car started making this weird noise as I was driving down the strip. I looked up the nearest dealer and found BMW of Myrtle Beach. I got there withing 1.5 hours of closing on a Saturday and explained I was out of town and having engine trouble. They took my car in and got a mechanic on it right away and even asked me to ride with the driver to determine the noise. One hour later we pretty much come to the conclusion it was the belt and tensioner... they looked up the parts and gave me two choices, drive home on it (noise had stopped) or they would gladly arrange for me to come back Monday morning and the would repair it first thing. I decided to drive the 3.5 hrs home... They did all of this and did not charge me for the time... Big thanks to the tech (i dont recall his name) and the service advisor Chris Chuako. Very very impressive to treat me this way an non customer. I hope the GM or owner reads this, these guys need a raise....smile More

Customer Service for repeat customers, NO! I have been a repeat customer of this dealership for the past 6 years, but thanks to employees using the new cars and Parking lot as their personal tr I have been a repeat customer of this dealership for the past 6 years, but thanks to employees using the new cars and Parking lot as their personal track that ended today. While being on the lot to have my car serviced, an employee was moving cars around speeding through the lot and when turning out out of the lot towards the back of the service area, was squalling tires. I have never seen an employee drive around the lot and misshandel new BMWs in such a manner. When trying to explain to the general manager about how unsafe and foolish this was,he acted like I was in the wrong and asked me to leave. Removed my car from the service area and left. I will be following up with BMW corporate. I can buy a car from any dealer, so I will not be treated with such disrespect. More

Great service! Dave is always helpful and makes sure everything is taken care of properly. My car always comes back looking and riding great! Would not go anywhere Dave is always helpful and makes sure everything is taken care of properly. My car always comes back looking and riding great! Would not go anywhere else. More

It was easy! This was the easiest car buying experience I have ever had. I have had many painful ones! Waylon gave me a great deal. Everything was handled via emai This was the easiest car buying experience I have ever had. I have had many painful ones! Waylon gave me a great deal. Everything was handled via email and I didn't have to spend a lot of time in the dealership. Tim helped me when I picked up the car. The visit was swift and painless. More

Best at the Beach! I recently purchased my first BMW and I love it! Had to go to BMW of Myrtle Beach for my first oil change and was wowed by the service staff! They are I recently purchased my first BMW and I love it! Had to go to BMW of Myrtle Beach for my first oil change and was wowed by the service staff! They are very professional - but they do not lose the personal touch. It is a pleasure to go in and while I hope I do not have any car troubles, BMW of Myrtle Beach will be the only place I go if I do... Thanks for the confidence to enjoy my car! More