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BMW of Murrieta
Murrieta, CA
1,280 Reviews
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October 25, 2025
Everything went very smooth and had no problems with our service work at all. Customer service was great and the work was done efficiently and in a timely manner. Great job! service work at all. Customer service was great and the work was done efficiently and in a timely manner. Great job! More
by Ordo02
Employees Worked With
Service center
October 18, 2025
BMW of Murrieta 0:17 View all BMW of Murrieta 4.7 (3.6K) BMW dealer Murrieta 0:17 View all BMW of Murrieta 4.7 (3.6K) BMW dealer in Murrieta, CaliforniaOpen Overview Vehicles Services Reviews Photos By owner About Reviews from the web Kelley Blue Book 4.8/5 3,593 reviews Autotrader 4.8/5 3,593 reviews Car Gurus 4.6/5 12 reviews Google review summary 5 4 3 2 1 4.7 (3,588) Rate and review Share your experience to help others Reviews All finance112 ronaldo92 lease66 inspection60 +6 Sort by Most relevant Newest Highest Lowest Michael Cornelius 6 reviews Bought a used 2014 Infinity Q60 in February. Drove the car for 2-3 months and one day I hear a noise under the car as I'm driving. I discovered that a lot of the plastic guards under the front end were loose. When I jacked up the car, there … More Photo 1 in review by Michael Cornelius Photo 2 in review by Michael Cornelius Photo 3 in review by Michael Cornelius Brittany Griffin 5 reviews·4 photos a month ago I had an amazing experience here! From the moment I walked in, I was greeted and treated very kindly. Jairo, our car sales representative was top-tier and he made sure I was comfortable every step of the way. There was no pressure from him … More Photo 1 in review by Brittany Griffin Photo 2 in review by Brittany Griffin BMW of Murrieta (Owner) 4 weeks ago Thank you so much, Brittany, for the wonderful feedback! We're delighted to hear Jairo made your experience comfortable and pressure-free. Congratulations on your dream car! We truly appreciate your referrals and look forward to welcoming you back whenever you’re ready for your next vehicle. Enjoy the ride! C S 4 reviews·3 photos a month ago Exceptional Experience. While another dealership offered me a slightly better deal, I chose to give my business to BMW Murrieta solely because of Miguel. From the very beginning, he … More Photo 1 in review by C S BMW of Murrieta (Owner) a month ago Thank you for sharing your experience, C.S.! We’re thrilled that Miguel made your car-buying process smooth, honest, and stress-free. We appreciate your trust and recommendation! AJ 2 reviews·1 photo 3 months ago ⭐️⭐️⭐️⭐️⭐️ Outstanding Service at BMW of Murrieta! … More Photo 1 in review by AJ BMW of Murrieta (Owner) 3 months ago AJ, our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit with Dave. We sincerely thank you for the positive review, and look forward to seeing you again soon! If you have further needs or questions, please reach out! Michael Cornelius 6 reviews just now New Bought a used 2014 Infinity Q60 in February. Drove the car for 2-3 months and one day I hear a noise under the car as I'm driving. I discovered that a lot of the plastic guards under the front end were loose. When I jacked up the car, there were 10 bolts and 10 clips missing underneath and now some of the plastic had big holes in it.. My car supposedly went through a 150 point inspection before I purchased it. I put new bolts and clips in, paying for them out of my own pocket. The car was due for an oil change in a month or so and I had prepaid for these when I bought the car so I waited to say anything to the dealer until I went in for the oil change. When I took the car in, I spoke to the service person and the service manager. I was told that I did a great job securing the parts that had been loose, but there was nothing they were going to do about replacing the parts that now have holes in them because I waited too long to bring the car in to the dealership. This was obviously overlooked by the person who "inspected" the car and should have been caught. There were about 6 pieces of plastic missing bolts and clips and now 2 of the parts have holes in them due to rubbing on my tires. Not at all what I expected from a BMW dealer. More
by mtwjcornelius
Employees Worked With
Service Person
October 15, 2025
Sales and customer service at this Dealership is second to none. Recently had my vehicle in for an oil change. The service was exceptional, fast, and courteous. Thank you! to none. Recently had my vehicle in for an oil change. The service was exceptional, fast, and courteous. Thank you! More
by njaricosd
Employees Worked With
Carl Burt, Raymond Herrera, Ryon Holland
October 09, 2025
Service person Samantha was great. The assessment of what was wrong with my car was not accurate. The breaks still are unsafe and are of great concern. I have owned multiple BMW models The assessment of what was wrong with my car was not accurate. The breaks still are unsafe and are of great concern. I have owned multiple BMW models and none have breaks that make me feel unsafe. More
by Rman
Employees Worked With
Samantha
October 01, 2025
The professionalism of Samantha Smith Advisor was extremely easy. She was very nice, and kept me abreast to the recall issue. Big Thanks to Pete the mechanic, as his video was very thorough and very extremely easy. She was very nice, and kept me abreast to the recall issue. Big Thanks to Pete the mechanic, as his video was very thorough and very helpful. He was knowledgeable and professional too. Thank you! Luci Jose More
by Luci Jose
Employees Worked With
Samantha Smith and Pete Mechanic, Joe Garcia
