BMW of Mt. Laurel

It was a huge pleasure to buy a car at BMW of Mt.Laurel. Everyone here was nice, helpful, and professional especially Amber. She made the purchase smooth, easy, and a joy. She also answered tons of question Everyone here was nice, helpful, and professional especially Amber. She made the purchase smooth, easy, and a joy. She also answered tons of questions from me patiently and helped me through many processes perfectly. The deal was great here, and the quality of the car was great too. Been driving the car for more than a month now and I enjoy every minute of it. More

The team was super easy to work with, putting no pressure at all on me to make a sale. I worked closely with Amber Maniscalco, she was professional, knowledgeable, and overall very fun to work with. I would at all on me to make a sale. I worked closely with Amber Maniscalco, she was professional, knowledgeable, and overall very fun to work with. I would absolutely come back and do business with this dealership again. More

Great to do business with. Once you agree, there are no games. I leased 2 vehicles from Ryan Suggs in the same month. Yes, I went back 2 weeks after the first to get another for myself. That is just how go games. I leased 2 vehicles from Ryan Suggs in the same month. Yes, I went back 2 weeks after the first to get another for myself. That is just how good of an experience it is. More

Eric Decker treated me like family as soon as I arrived. Eric was a pleasure through out my car buying process. This was my second car from this dealership. My finance manager was awesome!!!! Would recommen Eric was a pleasure through out my car buying process. This was my second car from this dealership. My finance manager was awesome!!!! Would recommend anyone buying or leasing a car to come see Eric!!!!!! More

I have been very pleased with the service I received at BMW of Mt. Laurel, NJ. My 2018 M2 has only been serviced for regularly scheduled maintenance and once for two defective coil packs, all at no charge BMW of Mt. Laurel, NJ. My 2018 M2 has only been serviced for regularly scheduled maintenance and once for two defective coil packs, all at no charge since the vehicle is still under factory warranty. So far, I have had no problems with this dealership, where I also purchased this vehicle. More

Princeton bmw (now apart of mt laurels management) stripped my oil pan plug on my last oil change which I fought to have mt Laurel to contact them and have them take care of the bill to fix the issue. stripped my oil pan plug on my last oil change which I fought to have mt Laurel to contact them and have them take care of the bill to fix the issue. they claimed to have fixed it and I paid for my oil change and went on my way. A couple weeks after I notice oil dripping. Oil was low while driving one day so I stop at a shop and was told I would need a new oil pan plug. Oil pan plugs shouldn’t need to be replaced like oil so the repair tech did a choppy job. Called the service manager to voice my issue with paying for a oil change just a month ago and now having to pay to have another already. Have yet to hear from this service manager. I paid to have a new plug and gasket somewhere else instead of trusting the dealership to do a bad job.(another issue is I had my car there all day for the oil change and didn’t get a call till 30 min till they closed to tell me about the stripped bolt). Unacceptable customer service although they are very friendly when you drop your car off and pick it up. More

Amazing dealership buying BMWs there since 2008. They always show care and quality treatment for us snd our car. Tops in the business . Their greeting group are the bedt. always show care and quality treatment for us snd our car. Tops in the business . Their greeting group are the bedt. More

I gave this place two chances. Even took down a negative review in hopes of making it work. However, this dealership has me beyond irate. 12/31 I contact them on a car and I'm given pricing within a few min review in hopes of making it work. However, this dealership has me beyond irate. 12/31 I contact them on a car and I'm given pricing within a few minutes. Later that day I speak with Gina Haynes, and I'm told that one of the incentives ($500) is expired. I explain that I was just told the price nearly 2 hours prior. I was quickly dismissed, yet I proceeded with attempting to work with them. This first sales attempt stopped because their Ford location put a value on my trade that the managers at BMW would not honor. No idea how that is even possible. Despite this less than ideal situation, I try one more time, because I have a relationship in the Holman family. The second go around was even more nonsense. I had already been approved through Chase at another location, yet somehow the rate is higher at Mt. Laurel. I'd suspect that they are making money on the mark up. Then I bring up the BMW incentives, which was never even addressed, and finally I am told that I "the $500 discount was not included in your quote". I've attached the screenshot of the text. It's not so much the $500, as much as it is the willingness to stand by what you say. This place plays by their own rules and almost acts as if you should feel privileged to do business there. Horrible morals and business ethics are exactly what you'll find at BMW of Mt. Laurel. More

three blown tires in less than 3 months in a brand new car; car had leftward drift upon beginning of lease; Donna Mc Laughlin does not return calls; dealership does not assume responsibility even th car; car had leftward drift upon beginning of lease; Donna Mc Laughlin does not return calls; dealership does not assume responsibility even though leased out a car that is a risk to public health and safety; trying to terminate lease at this time; have to call multiple times a day due to long hold times, still no connection; leasing a car at this dealership has made my life truly miserable; service manager exhibits stunning quantum of indifference; More

Purchased a new 2021 X-5. Ryan Suggs, our salesperson was excellent through the entire process. I would highly recommend him to anyone interested in a new BMW. excellent through the entire process. I would highly recommend him to anyone interested in a new BMW. More