BMW of Mountain View - Service Center

My experience at the service center at BMW of Mountain View was very pleasant. I was greeted outside, as I pulled in with all the paper work ready. I picked up the loaner car and was out of there in 5 min View was very pleasant. I was greeted outside, as I pulled in with all the paper work ready. I picked up the loaner car and was out of there in 5 mins. The car service was returned serviced and cleaned few hours later. Will definitely use them in the future. More

Service agent is very friendly and clarified all questions and concerns questions and concerns More

Service was done quickly and efficiently, especially for a Saturday. a Saturday. More

The service center at BMW of Mountain View was clean and organized. The personnel at the service station were polite and helpful. I would not hesitate to take my vehicle back to BMW of Mountain View. organized. The personnel at the service station were polite and helpful. I would not hesitate to take my vehicle back to BMW of Mountain View. More

Very friendly, all does guys work so hard..Mark so hard ...very good guy.. ...very good guy.. More

Tires were swapped, the car didn't recognized the tires. Tires needed to be enrolled again. Reset didn't help. Dealership didn't mentioned that to the customer. Computer software got updated. Since then Ap Tires needed to be enrolled again. Reset didn't help. Dealership didn't mentioned that to the customer. Computer software got updated. Since then App can't communicate to the car. A lot of unforeseen problems. More

Wayne Chan was the advisor for the service of my BMW 328i. I highly recommend Wayne who is personable, knowledgeable and professional. Excellent customer service! 328i. I highly recommend Wayne who is personable, knowledgeable and professional. Excellent customer service! More

Great experience doing annual service with Andy. The only room for improvement: had to wait 20 minutes to have my car brought back. Not worth deducting a star. only room for improvement: had to wait 20 minutes to have my car brought back. Not worth deducting a star. More

As always, Wayne Chan was thorough, proactive and accommodating throughout the whole process. I went in for an engine oil change in the morning and my car was ready in the afternoon. Fantastic servic accommodating throughout the whole process. I went in for an engine oil change in the morning and my car was ready in the afternoon. Fantastic service! More

Very courteous and professional service. Easy and very convenient. Friendly staff and quick turn around. convenient. Friendly staff and quick turn around. More