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BMW of Mountain View - Service Center

Mountain View, CA

4.7
634 Reviews

634 Reviews of BMW of Mountain View - Service Center

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April 03, 2022

I felt satisfied because my issues were solved. I will sure come back next time. More

by twchiquitita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sleiman
Apr 06, 2022 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 03, 2022

BMW of Mountain View is by far the best dealership. Took great care of me and my family. More

by Mattgiggz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle from service
Apr 06, 2022 -

BMW of Mountain View responded

Hello, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

April 03, 2022

Have had satisfying service experience for about 5 years. Very positive about their integrity and quality of work More

by vita-03-deviant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden
Apr 06, 2022 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

April 02, 2022

Brandon Cassey offers the highest level of customer satisfaction, bar none. He is knowledgeable about all aspects of your BMW service needs and offers extraordinary customer service and professionalis More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cassey
Apr 05, 2022 -

BMW of Mountain View responded

Hi Bill, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 01, 2022

I came in to get new tires, I ran a flat tire the other night and brought it into this dealership. Devin Miller was polite, helpful and quite engaging! He told me what time my car will be ready and as soo More

by Dom Acorda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Miller
Apr 05, 2022 -

BMW of Mountain View responded

Hi Dom, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

April 01, 2022

Very polite. Wonderful service. Available by phone during the day. Many thanks! Will definitely recommend! More

by Patricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Simental. Also Richard who got me the loaner
Apr 05, 2022 -

BMW of Mountain View responded

Hi Patricia, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of BMW of Mountain View and we hope to be of service again in the future. Take care!

March 31, 2022

My BMW came back from the dealer like a new car. The service manager was very professional. More

by Bob.garner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Apr 05, 2022 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 31, 2022

Fast response, nice service including free lift ride or free loaner car, also nice agent helps to advise and coordinate. More

by hairong.tang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
Apr 05, 2022 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 28, 2022

Grate service! The technical staff is very friendly, knowledgeable and ready to answer all my technical questions. More

by Georgesroussos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin
Mar 31, 2022 -

BMW of Mountain View responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

March 28, 2022

Great service for my maintenance with teams. I experienced great and efficient service and highly recommend. Awesome job! More

by YungHuan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Apr 01, 2022 -

BMW of Mountain View responded

Hi, thanks so much for the warm recommendation of the team here at BMW of Mountain View. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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