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BMW of Mountain View - Service Center

Mountain View, CA

4.7
616 Reviews

616 Reviews of BMW of Mountain View - Service Center

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March 14, 2022

Replace tire was recommend. Replace tire price was little higher than expected. Price higher than outside tire shop. More

by syang625
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sleimon
Mar 16, 2022 -

BMW of Mountain View responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 11, 2022

Service advisor was professional, friendly, and most helpful. He addressed all my service concerns. Kyle went over and above my expectations. Definitely a positive experience to include prompt retur More

by valerieowens.rn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Ossello
Mar 14, 2022 -

BMW of Mountain View responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

March 11, 2022

Quick work, responsive for my service. Thanks Branden! Will come back for sure. Thanks again More

by GgRg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Branden Casey
Mar 14, 2022 -

BMW of Mountain View responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

March 11, 2022

Always a pleasure to get the car serviced at BMW Mountain View. Great service and really knowledgeable and friendly staff. More

by martinoft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Hong
Mar 14, 2022 -

BMW of Mountain View responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 10, 2022

Easy drop off and quickly had a loaner vehicle. Work was completed sooner than expected. They offered me an oil change special and I found a special price for another needed service on the BMW we More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Mar 12, 2022 -

BMW of Mountain View responded

Hi Greg, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 05, 2022

Excellent service, very responsive, friendly, and efficient. I am a routine customer and have always been satisfied with my experiences. More

by Martin A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne
Mar 07, 2022 -

BMW of Mountain View responded

Hello Martin, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 02, 2022

Andy Simental was great! Very helpful. He listened to my concerns and they check it and assured me that everything is normal. No issues whatsoever. More

by A E B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Simental
Mar 05, 2022 -

BMW of Mountain View responded

Hi there! We're so happy Andy was able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 01, 2022

Mark Sleiman is a courteous and thorough service advisor. Work was completed (took a little bit longer than I had hoped, but that was out of this service dept.'s control) and I have no complaints! More

by allgoodthings2172
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sleiman
Mar 03, 2022 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 28, 2022

Advisors and staffs are friendly and helpful. Facility is nice and clean. Will recommend for regular service done here. More

by DH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
Mar 03, 2022 -

BMW of Mountain View responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 28, 2022

Service was very good and the loner vehicle was excellent. Work was accomplished in a timely manner. More

by Ross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chin
Mar 03, 2022 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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