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BMW of Mountain View - Service Center

Mountain View, CA

4.7
616 Reviews

616 Reviews of BMW of Mountain View - Service Center

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March 28, 2022

Grate service! The technical staff is very friendly, knowledgeable and ready to answer all my technical questions. More

by Georgesroussos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin
Mar 31, 2022 -

BMW of Mountain View responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

March 28, 2022

Great service for my maintenance with teams. I experienced great and efficient service and highly recommend. Awesome job! More

by YungHuan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Apr 01, 2022 -

BMW of Mountain View responded

Hi, thanks so much for the warm recommendation of the team here at BMW of Mountain View. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 26, 2022

Service advisor is in frequent communication during the car service process. Service technician’s video along with simple explanations of the cars condition not only offers knowledge but builds confidence More

by alumeducator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Semital
Mar 30, 2022 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 25, 2022

Performed service as agreed to. Comfortable and clean waiting area. Service manager provided an honest assessment rather than pushing to perform unnecessary work on the car. More

by g35caribbeanblue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Nappi
Mar 29, 2022 -

BMW of Mountain View responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 25, 2022

Very professional. Very accurate Always accommodating Have no complaints I only wish I could afford an additional one More

by jpuch2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t recall
Mar 30, 2022 -

BMW of Mountain View responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 21, 2022

Our interaction with the service department and especially Mark S. has always been great. He is extremely helpful and knowledgeable. This is our 3rd car that we service with Mountain View (although More

by Pn6uyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sleiman
Mar 24, 2022 -

BMW of Mountain View responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Mountain View. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care! Feel free to stop by if you ever need any more help.

March 20, 2022

Andy is just amazing service advisor. Best advice for all repairs. Very responsive and quick. More

by aakash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
Mar 20, 2022 -

aakash responded

Hello, this is my honest review for bmw MV.

March 18, 2022

I trust BMW of Mountain View with my car because of Wayne Hong. He is just exceptional and takes care of the customer. He listens to the customers and makes sure that every single concern is addressed. He fo More

by jai.iyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Hong
Mar 22, 2022 -

BMW of Mountain View responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. Thank you, and have a fantastic day!

March 16, 2022

My favorite place to service my car! Excellent job Wayne Hong. This dealership has stepped up their game to provide excellent service and build a top notch facility. I will consider buyi More

by mbayenh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Hong
Mar 20, 2022 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 15, 2022

BMw of Mountain View Dealership is so new and clean. Very comfortable . excellent services and more! More

by Brian Lu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Hong
Mar 20, 2022 -

BMW of Mountain View responded

Hi Brian, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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