BMW of Mountain View - Service Center

Great service, very helpful and attentive to detail! I will keep coming back for service here! I will keep coming back for service here! More

Customer service was fantastic. Wayne kept me in the loop and loaner car checkout was quick & easy. Wayne kept me in the loop and loaner car checkout was quick & easy. More

BMW of Mountain View offers nice facility and loaner car. Service advisor Wayne Hong is very knowledgeable and helpful in explaining the repairs my car needs. Service advisor Wayne Hong is very knowledgeable and helpful in explaining the repairs my car needs. More

Mark Sleiman Service Advisor made sure my car was up-to-date on everything that it needed and presented me with a list of what needed to be taken care of on my appointment. I made sure he's aware tha up-to-date on everything that it needed and presented me with a list of what needed to be taken care of on my appointment. I made sure he's aware that I'm not in a hurry to get my car back but that he and his colleague would have enough time to do what they need to do to service my car on a busy day. He's friendly, professional, and direct. Thank you. More

Branden was very helpful in finishing the maintenance promptly. A great service with seamless transportation. Thanks a lot! promptly. A great service with seamless transportation. Thanks a lot! More

Very good technical service and friendly customer service. Nice looking and comfortable facilities. They even wash my car for me after service. service. Nice looking and comfortable facilities. They even wash my car for me after service. More

Wayne takes care of my cars service, he is always prepared when I arrive. He explains what will take place and when I can expect my car to be ready. He also gives me calls or texts to give me progres prepared when I arrive. He explains what will take place and when I can expect my car to be ready. He also gives me calls or texts to give me progress reports. I highly recommend Wayne Hong at BMW of Mountain View. More

I came in for a car repair job that they estimated would take 2-3 weeks. Its now been 2 months and I don't have an ETA. Meanwhile, I've had to rent a car on my own incurring lots of charges and I have no id take 2-3 weeks. Its now been 2 months and I don't have an ETA. Meanwhile, I've had to rent a car on my own incurring lots of charges and I have no idea when I'll get my vehicle back. More

knowledgeable and very helpful service staff Brandon. Answer all my questions with explaining all the technical details using the way I can clearly understand. Answer all my questions with explaining all the technical details using the way I can clearly understand. More

Twice now I've taken my car here for service and each time I've experienced long wait times to drop off and pick up my car. They are friendly enough and seem to do a good job. But just don't have their a time I've experienced long wait times to drop off and pick up my car. They are friendly enough and seem to do a good job. But just don't have their act together with the drop off and pick up process. Who wants to spend 40 mins standing around when you need to get on with your day. They also don't have a waiting lounge, so you literally are "standing" around. More