BMW of Mountain View - Service Center

Always a good experience here at BMW of Mountain View. Kudos to Wayne Hong in particular - service itself is of course the easy part but they deserve credit for always making things pleasant and easy unli Kudos to Wayne Hong in particular - service itself is of course the easy part but they deserve credit for always making things pleasant and easy unlike some of the other dealers in the area. More

Very helpful and fast service will definitely be back for my next service thanks Kyle my next service thanks Kyle More

Service rep was super helpful was able to address all my concerns, keep me updated on timely manner about when my car would be ready concerns, keep me updated on timely manner about when my car would be ready More

Very professional team! Service was done timely as promised. Will be coming here moving forward. Service was done timely as promised. Will be coming here moving forward. More

I like the excellent service of the service department they very helpful, friendly and they the work very timely and excellent. they very helpful, friendly and they the work very timely and excellent. More

Great experience owing the bmw. The service and maintenance has been great. I always got a loaner without any hassle, which is a big deal at other dealerships The service and maintenance has been great. I always got a loaner without any hassle, which is a big deal at other dealerships More

Great service, very helpful and attentive to detail! I will keep coming back for service here! I will keep coming back for service here! More

Customer service was fantastic. Wayne kept me in the loop and loaner car checkout was quick & easy. Wayne kept me in the loop and loaner car checkout was quick & easy. More

BMW of Mountain View offers nice facility and loaner car. Service advisor Wayne Hong is very knowledgeable and helpful in explaining the repairs my car needs. Service advisor Wayne Hong is very knowledgeable and helpful in explaining the repairs my car needs. More

Mark Sleiman Service Advisor made sure my car was up-to-date on everything that it needed and presented me with a list of what needed to be taken care of on my appointment. I made sure he's aware tha up-to-date on everything that it needed and presented me with a list of what needed to be taken care of on my appointment. I made sure he's aware that I'm not in a hurry to get my car back but that he and his colleague would have enough time to do what they need to do to service my car on a busy day. He's friendly, professional, and direct. Thank you. More