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BMW of Mountain View - Service Center

Mountain View, CA

4.7
616 Reviews

616 Reviews of BMW of Mountain View - Service Center

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October 13, 2022

I would definitely recommend BMW if Mountain View. Everyone I came across was wonderful and professional. Never seen so many smiling face. Thank you all! More

by Shawneenstewart3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shavonne, Danny, and a few others
Oct 19, 2022 -

BMW of Mountain View responded

Hi, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of BMW of Mountain View and we hope to be of service again in the future.

October 11, 2022

I had an amazing experience with my service advisor - Kyle. I was given timely updates. He always presented me with all the options and the cost upfront to help me make a better decision. I’ve always rec More

by Khyati
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Ossello
Oct 17, 2022 -

BMW of Mountain View responded

Hi Khyati, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 08, 2022

I’m never disappointed when having my car serviced here. Mark Sleiman is always so accommodating. To my needs and always incredibly friendly. I feel I’m always well taken care of and my car is too! More

by swoopt187
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sleiman
Oct 13, 2022 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 04, 2022

I brought my car in for service. Service advisor was courteous and friendly. Communication needs improvement: my repair was estimated for one day, but they did not let me know that t More

by jj
Recommend Dealer
Yes
Employees Worked With
Branden
Oct 10, 2022 -

BMW of Mountain View responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

October 04, 2022

Mark was great, helpful and considerate. The service was good and I got detailed analysis of my car after. More

by priyankavhubli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sleiman
Oct 10, 2022 -

BMW of Mountain View responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 24, 2022

I love Mountain View BMW. My service advisor Marc Nappi provides superior care due to his expertise. The ease of making a appointment. I have total confidence in having my car More

by cared825
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Nappi
Sep 28, 2022 -

BMW of Mountain View responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 23, 2022

Service agent: excellent; courteous, helpful and friendly.Explained maintenance needs. Always available when need it. More

by jorge.nakamoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Wong
Sep 28, 2022 -

BMW of Mountain View responded

Hi Jorge, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 20, 2022

I was able to book a last-minute service, showed up late to the appointment, and I was still in and out on the same day. needless to say they offer the best, and most detailed service in town. 11/10 More

by john.paul.bugna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Branden Casey
Sep 24, 2022 -

BMW of Mountain View responded

Hi John, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 20, 2022

Easy scheduling of regular service appts over the phone and received service loaner as requested. However, service loaner given had quite extensive interior fabric as well as instrument panel glass damage More

by chazhu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 24, 2022 -

BMW of Mountain View responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 19, 2022

Excellent customer service. From the moment I dropped my car to the time I picked up. I am very please and happy with Mark Sleiman, he helps me with professionalism. More

by Roberto Paredes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sleiman
Sep 23, 2022 -

BMW of Mountain View responded

Hi Roberto, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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