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BMW of Mountain View - Service Center

Mountain View, CA

4.7
616 Reviews

616 Reviews of BMW of Mountain View - Service Center

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November 17, 2022

Check In was fast and easy. The service was fast with high quality. Great job Marc Nappi. More

by Jaime Estrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Nappi
Report | Print
Nov 22, 2022 -

BMW of Mountain View responded

Hi Jaime, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 16, 2022

Great service and proactively took care of everything. I had a pleasant experience with Kyle as the service advisor. Definetely recommend this place. More

by Sunil K G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Nov 21, 2022 -

BMW of Mountain View responded

Hello Sunil, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Mountain View and we hope to be of service again in the future.

November 14, 2022

Great, quick service. Devin is my service advisor and he is always great. He was out and Marc stepped in for him and was amazing in helping me out. More

by Anish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin, Marc
Report | Print
Nov 18, 2022 -

BMW of Mountain View responded

Hi Anish, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 14, 2022

Would be more helpful if there is more clarity in the charges and upfront cost. Was a little confusing during my last visit. But overall very happy with the dealership and the agent working on my car. More

by Suureshnair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Nov 18, 2022 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

November 12, 2022

Very friendly service people and very good service. Service also washed my car doing their job More

by factoid_tum0i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Casey
Report | Print
Nov 21, 2022 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 07, 2022

Very efficient and friendly. Very efficient and friendly. Very efficient and friendly. Very efficient and friendly. More

by Vimit gupta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Nov 15, 2022 -

BMW of Mountain View responded

Hi Vimit, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 07, 2022

Took BMW to dealer for scheduled maintenance. Very professional service; car was ready half-hour ahead of estimated time to complete. More

by edrumble
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Representative
Report | Print
Nov 15, 2022 -

BMW of Mountain View responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 02, 2022

Great service and patience to solve problems from Wayne Huong. Went the extra mile and I appreciate the effort. Thanks. More

by NKH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Huong *****, Lisa Parasrami
Report | Print
Nov 10, 2022 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 01, 2022

I trust BMW Mt. View for providing excellent service on my car every time. Their service managers are friendly and communicative and overall, they make what could b More

by crgabus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Branden Casey, Lisa Parasrami
Report | Print
Nov 08, 2022 -

BMW of Mountain View responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Mountain View. If you have any further questions, please give us a call. We're always happy to help! Take care!

November 01, 2022

Very professional service advisor, plus, kept me informed every step of the way. Reliable service! More

by Asimonov88@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc
Report | Print
Nov 08, 2022 -

BMW of Mountain View responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

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