BMW of Mountain View - Service Center

My service was prompt and courteous. My vehicle was clean and arrived timely after my accounting was processed. My vehicle was clean and arrived timely after my accounting was processed. More

This dealership is a very efficient and well organized place. Everytime when my car was servied, I was able to get a loaner car, which is so nice! place. Everytime when my car was servied, I was able to get a loaner car, which is so nice! More

Great service from Kyle in getting me an appointment slot and getting my service done quickly. and getting my service done quickly. More

Excellent customer service, as always! Everything was quick, too! From Kevin to Wayne, to the gentlemen (sorry, I didn't get your names) at the rental desk, thanks! Everything was quick, too! From Kevin to Wayne, to the gentlemen (sorry, I didn't get your names) at the rental desk, thanks! More

Great experience and I’d go again. Mark was very helpful and guided me through everything! Mark was very helpful and guided me through everything! More

Service Advisor Mark Sleiman was very helpful with me. Helped me resolved my brake issue. Helped me resolved my brake issue. More

Check out needs an improvement. Receptionist absent at the time of the pick up. Luckily I found an adviser at the desk to check me out. Cash was my preferred method of payment, but Receptionist absent at the time of the pick up. Luckily I found an adviser at the desk to check me out. Cash was my preferred method of payment, but 30 minutes wait till the receptionist was back from lunch for me was too long. More

Always get great service and very honest info from BMW Mountain View!! They even show you pics when they find an issue, which is super helpful! Kyle was great rep and was super helpful and gave me great Mountain View!! They even show you pics when they find an issue, which is super helpful! Kyle was great rep and was super helpful and gave me great info that I trusted. The Aldo have loaner cars when needed. Thanks!! More

The customer service by Wayne Chan was "above and beyond". It was my first visit and he made my experience smooth, timely and efficient. I highly recommend this location and will return. I especiall beyond". It was my first visit and he made my experience smooth, timely and efficient. I highly recommend this location and will return. I especially enjoyed the BMW shuttle service - so convenient. More

Excellent service. Very helpful, friendly and took care of me and my car in a timely manner. Best car dealership experience yet. Very helpful, friendly and took care of me and my car in a timely manner. Best car dealership experience yet. More