BMW of Mountain View - Service Center

Mark Sleiman and Hugo Cardenas made the repair journey seamless, the clarity in cost, service updates, follow up videos of repairs needed were exemplary. Felt very comfortable with the whole process. seamless, the clarity in cost, service updates, follow up videos of repairs needed were exemplary. Felt very comfortable with the whole process. More

I love the timeliness & welcoming atmosphere. Great communication & follow thru & service...takes no time at all to get my loaner. Great communication & follow thru & service...takes no time at all to get my loaner. More

Excellent service. They are always very attentive to the needs and special circumstances of the customer. They are always very attentive to the needs and special circumstances of the customer. More

Great service, helpful and pleasant service managers. However, the service is expensive compared to other places. However, the service is expensive compared to other places. More

Wayne, my goto guy, was great as usual. Responsive, informative, helpful, effective. Thank you. The needed repair was completed quickly. Plus he was able to service a recall issue. Responsive, informative, helpful, effective. Thank you. The needed repair was completed quickly. Plus he was able to service a recall issue. More

It was a fast and hassle-free service for my car. I got shuttle service to and from home to the dealership and Justin helped me to get new license frames. I got shuttle service to and from home to the dealership and Justin helped me to get new license frames. More

Kyle was very professional very nice and patient. Loaner dpt in the other hand need some work and better training Loaner dpt in the other hand need some work and better training More

Mark S was very helpful, clear and concise. I appreciated his proactive approach and overall communication I appreciated his proactive approach and overall communication More

I had some engine check light issues, which was looked at professionally and provided honest diagnosis. I was also provided with a loaner car which made the experience very easy. professionally and provided honest diagnosis. I was also provided with a loaner car which made the experience very easy. More

I work with advisor Mark S. Always helpful and professional. Dealer is perfect and organized Always helpful and professional. Dealer is perfect and organized More