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BMW of Mountain View - Service Center

Mountain View, CA

4.7
616 Reviews

616 Reviews of BMW of Mountain View - Service Center

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February 04, 2023

The overall experience is excellent, I would definitely give it a perfect rating! And would recommend to my friend. More

by Yiting Zhao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Feb 08, 2023 -

BMW of Mountain View responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 04, 2023

New updated Service center is comfortable. Have been continuing to have all of our BMWs serviced here More

by craig_banana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Feb 08, 2023 -

BMW of Mountain View responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, BMW of Mountain View

February 02, 2023

Friendly and knowledgeable staff, took care of my car during an extended stay while waiting on parts, solid communication throughout. More

by EmFore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez
Feb 05, 2023 -

BMW of Mountain View responded

Hi, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

February 01, 2023

I came in for a maintenance service to BMW Mountain View and had a great experience. Easy drop off! I decided to wait for my car, and I sat in nice and comfortable area to get my work done. Reasonable wait More

by diane.wahler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon and Joe Wahler
Feb 05, 2023 -

BMW of Mountain View responded

Hi Diane, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 30, 2023

Kudo to BMW-MV and my best advisor Branden Casey for helping to service my 2013 X5 that had a severe smok problem. It was a high cost extensive repair. But Branden helped me to understand the concerns More

by hudavidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Casey
Feb 03, 2023 -

BMW of Mountain View responded

Hello, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

January 30, 2023

BMW Mountain View is close to my work, the service adviser was nice andI had a great experience with Brandon More

by ys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 03, 2023 -

BMW of Mountain View responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 29, 2023

BMW of Mountain View represents teamwork, leadership and trust. Service department delivers quality and professionalism. More

by andy.dolich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ossello
Jan 29, 2023 -

andy.dolich responded

A dealership that represents teamwork, leadership and trust.

January 29, 2023

I was in for fairly extensive service on my 2013 BMW X3 at 75K miles. I schedule the service online and then followed up by phone to change the original date. I have had all service performed at BMW of Mou More

by TKP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Casey
Feb 02, 2023 -

BMW of Mountain View responded

Hi, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 29, 2023

I came in to get some important work done on my car and everything went perfectly. Easy drop off. Clear communication on expectations. Well done work (from what I can see). More

by reprod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Casey
Feb 02, 2023 -

BMW of Mountain View responded

Hi, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 27, 2023

The service adviser was nice, thorough, and helpful. The online scheduling was not working. I couldn’t schedule an appointment. More

by Seanhaugh3888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Cardenas
Jan 31, 2023 -

BMW of Mountain View responded

Hi, We appreciate you taking the time to leave us a response! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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