BMW of Mountain View - Service Center

Everything is done professionally. Easy to schedule the service, greeted by Branden who explained the items covered in the service and arranged the ride for me. At promised finishing t Easy to schedule the service, greeted by Branden who explained the items covered in the service and arranged the ride for me. At promised finishing time, I got a call from Branden informing me that the service is completed and the car is ready for pick up. Overall a very smooth process showing the efficiency of operation and professionalism of the service manager. Thanks for the good work. More

special thanks to Mr. Wayne Hong! you are the best! it was nice experience :) see you Wayne Hong! you are the best! it was nice experience :) see you More

Free rides via Lyft to and from the dealership, what's not to like about BMW of MV Service Dept. not to like about BMW of MV Service Dept. More

Received excellent Service. I was especially impressed by the manner I received at the check-in time. They are prompt and polite. I got a ride home within 2 minutes I was especially impressed by the manner I received at the check-in time. They are prompt and polite. I got a ride home within 2 minutes after talking to the service manger. A nice phone call came when the car was ready. Most of all, the CAR RUNS LIKE NEW!! Thank you. Andrew Mann More

Rep Kevin Tran is why I go to MV BMW. He’s kind, thoughtful and very honest. Makes me feel like family. He’s kind, thoughtful and very honest. Makes me feel like family. More

Kevin T was very helpful and reliable. I will go to him during my next meet I will go to him during my next meet More

It was a great and friendly service. I will definitely be coming back for the next service. I will definitely be coming back for the next service. More

Justin Wyatt at BMV of Mountain View did a great job of managing my service - kept me informed, and got the work done even before the anticipated time. I'll be back. managing my service - kept me informed, and got the work done even before the anticipated time. I'll be back. More

Wayne Chan did a great job of helping me thru a flat tire situation, logistics in getting towed, and then getting my tire replaced. situation, logistics in getting towed, and then getting my tire replaced. More

Great customer service! My service advisor explained everything to me and I appreciated the ride home so I didn’t have to wait for my car at the dealership! My service advisor explained everything to me and I appreciated the ride home so I didn’t have to wait for my car at the dealership! More