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BMW of Mountain View - Service Center

Mountain View, CA

4.7
616 Reviews

616 Reviews of BMW of Mountain View - Service Center

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March 03, 2023

Good customer service , honest n friendly, compassionate, and trustworthy , appreciate the immediate responses and communication More

by Jdaza02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ossello
Mar 07, 2023 -

BMW of Mountain View responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 03, 2023

Service Team is excellent! I have never had to bring my car back after service for a problem that was to be fixed. They have been servicing my car for over 15 years. Branden More

by wrbcummings
Service Time
Recommend Dealer
Yes
Employees Worked With
Branden Casey
Mar 07, 2023 -

BMW of Mountain View responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 02, 2023

Service was very good The Lyft transportation is fast and convenient Kevin provides very professional service More

by moiseyevat
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Mar 06, 2023 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 01, 2023

BMW Of Mountain view is the only dealership in the Bay Area where I would take my M3 for service. I drive the extra 30 miles just to get the car serviced here. Always had a stellar experience and Brandan More

by VIRGILLITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandan Casey
Mar 06, 2023 -

BMW of Mountain View responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Mountain View and we hope to be of service again in the future.

March 01, 2023

Service team is very accommodating and professional. Branden in particular was very responsive and helpful. More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Casey
Mar 06, 2023 -

BMW of Mountain View responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 28, 2023

Excellent and courteous service. The Lyft transportation is superb. I highly recommend this dealer and it has continued to improved since I bought and serviced my car with it for 20 More

by oliverskyu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Wyatt
Mar 06, 2023 -

BMW of Mountain View responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 27, 2023

I have the best of experiences with BMW of Mountain View. It is always quick and easy to work with the team on scheduling of services and the entire service experience. More

by Ram Radha Krishnan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ossello
Mar 03, 2023 -

BMW of Mountain View responded

Hi Ram, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

February 27, 2023

Fast, professional service, easy scheduling, transportation provided during services. Thank you for taking good care of me! More

by Gail L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Mar 04, 2023 -

BMW of Mountain View responded

Hi Gail, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 24, 2023

Clean and well equipped facility. Friendly and capable technicians. Transportation needs during servicing accommodated. Clean bath rooms. More

by hjdenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Nappi was very helpful and explained all technical aspects of service very clearly. He also arranged transportation needs during servicing. All in all, very helpful.
Feb 28, 2023 -

BMW of Mountain View responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 22, 2023

Professional and knowledgeable. Have great experience to work with Marc. He takes good care of my car More

by weiyu21
Recommend Dealer
Yes
Employees Worked With
Marc Nappi
Feb 26, 2023 -

BMW of Mountain View responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

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