Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

BMW of Mountain View - Service Center

Mountain View, CA

4.7
616 Reviews

616 Reviews of BMW of Mountain View - Service Center

Sort by
March 21, 2023

Very considerate with loan car and Lyft service. spacious waiting area with drinks. Very good communication. More

by Randy Leo
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Report | Print
Mar 24, 2023 -

BMW of Mountain View responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 19, 2023

The service was amazing and really fast. 5 stars for BMW of Mountain View. I really like that BMW get a ride for me to back home when the car is under maintenance. More

by wayne Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Mar 21, 2023 -

BMW of Mountain View responded

Hi Wayne, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 19, 2023

Brendan kept me informed about the progress of the repair and items to be fixed. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Casey
Report | Print
Mar 21, 2023 -

BMW of Mountain View responded

Hi Diane, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 16, 2023

Great customer service. Staff are knowledgeable and friendly. I have always had a great experience at BMW of Mountain View. More

by soheil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Mar 20, 2023 -

BMW of Mountain View responded

Hi Soheil, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 16, 2023

Got 4 tires of my i3 replaced in Dec,2021, at this mountain view BMW dealer. Wayne is the advisor. Recently (March, 2023) I found a bubble/bump on the side wall of one tire. Wayne helped me to apply f More

by liuyenk liu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Report | Print
Mar 20, 2023 -

BMW of Mountain View responded

Hi Liuyenk, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 10, 2023

Good Job and experience on handling the PVC recall service. It was handled quickly and on time by Service advisor Daniel Martinez. Thank you. More

by superbillc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez
Report | Print
Mar 13, 2023 -

BMW of Mountain View responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 09, 2023

Everybody there is always helpful and attentive to my needs. Hugo went above his responsibility and engaged a collision specialist to help with a separate issue. I felt taken care of. More

by ailing_vents_0w
Recommend Dealer
Yes
Employees Worked With
Hugo Cardenas
Report | Print
Mar 13, 2023 -

BMW of Mountain View responded

We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 06, 2023

Perfect service on time provided Especially they sent video for the car status check real time thanks More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Report | Print
Mar 10, 2023 -

BMW of Mountain View responded

Daniel, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Mar 10, 2023 -

Daniel responded

No problem, especially thank you Wayne Hong, for his nice supports.

March 05, 2023

Owned multiple luxury/sports brands over the years and none have come close to the awesome service provided by Marc Nappi! Thank you! More

by BlueM55555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Nappi
Report | Print
Mar 09, 2023 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 04, 2023

Speedy, professional, courteous service, even included a car wash and free pickup when my car was ready! More

by 2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Report | Print
Mar 06, 2023 -

BMW of Mountain View responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

1
...
24
25
26
...
62