BMW of Mountain View - Service Center

Great services! Thank you Hugo. He really made my timeline that I neeed with replacing my tires Thank you Hugo. He really made my timeline that I neeed with replacing my tires More

Great experience has been going there for about 3 years now my old adviser John Roy was great now I have another adviser Marc Nappi GREAT always helpful definitely recommended now my old adviser John Roy was great now I have another adviser Marc Nappi GREAT always helpful definitely recommended More

I am very happy with the service they provided. I will recommend Brandon , since he was very friendly and punctual with the delivery time. I will recommend Brandon , since he was very friendly and punctual with the delivery time. More

Great facility with very knowledgeable staff in both the sales and service departments. Have been a client for 15 years. sales and service departments. Have been a client for 15 years. More

The service advisor is was fine, just i would be better if he was more communication with the customer. I had to call to know the status of my car. It would like to get info of my car at least once a week if he was more communication with the customer. I had to call to know the status of my car. It would like to get info of my car at least once a week to know the status of the service. More

Timely and professional. Wayne C and Wayne H have always been super helpful. Thank you! Wayne C and Wayne H have always been super helpful. Thank you! More

I could never get a response from the Service department in time regarding my complaint. It took two attempts over six months for the service regarding the recall notice to get it done. all the recommendati in time regarding my complaint. It took two attempts over six months for the service regarding the recall notice to get it done. all the recommendations for service were good but were expensive. More

The technician was very helpful and he gave me all the information about what it needs to be done to my vehicle and provided me with an excellent customer service information about what it needs to be done to my vehicle and provided me with an excellent customer service More

This is the worse dealer I have ever been. If you want them to break your car, than go for it! If you want them to break your car, than go for it! More

Came to the shop for a recall and left with a satisfactory result. Smooth communications first and professional class services at the end. satisfactory result. Smooth communications first and professional class services at the end. More