BMW of Mountain View - Service Center

I had an appointment for Tuesday but showed up on Monday @ 0715, second car in line regarding discharge battery. They opened up at exactly 0730, a young lady came to me asked if I had appointment, got a se @ 0715, second car in line regarding discharge battery. They opened up at exactly 0730, a young lady came to me asked if I had appointment, got a service rep. In and out in a couple of hours! More

really good service and explain well on the broken part that need to replace with, and good communication on tracking with the replacement progress. that need to replace with, and good communication on tracking with the replacement progress. More

The Service Adviser knew everything about the service details before the service started and kept me informed throughout the repair effort. details before the service started and kept me informed throughout the repair effort. More

For my service appointment, I talked with Wayne Hong. He was able to accommodate my request of getting a loaner despite some difficulties (due to shortage of cars). He was also able to help me with my re He was able to accommodate my request of getting a loaner despite some difficulties (due to shortage of cars). He was also able to help me with my request of keeping my appointment on the same day despite scheduling issues. He kept me updated on the process of service and walked me through what to expect. Service was done on-time and as scheduled. I'm happy with the service and overall communication. More

Throughout the service process, Marc demonstrated exceptional knowledge of all service details and ensured I was kept informed at every stage of the service effort, also recommended to extend the war exceptional knowledge of all service details and ensured I was kept informed at every stage of the service effort, also recommended to extend the warranty and change break pedals which was not part of the scope of the service. More

I had a shattered driver window on my new Z4 and Kyle made a tough situation as smooth as possible. He helped me decide the best course of action and was very communicative. Plus, he turned the car aroun made a tough situation as smooth as possible. He helped me decide the best course of action and was very communicative. Plus, he turned the car around faster than estimated. More

It's always a pleasure for me to work with Daniel Martinez. He's gracious and can provide explanations of services when I ask. Martinez. He's gracious and can provide explanations of services when I ask. More

Clean. Friendly. Great staff. Excellent communication. Convenient location. Timely service. Fast pick up and drop off. Friendly. Great staff. Excellent communication. Convenient location. Timely service. Fast pick up and drop off. More

Great service. Even though they were very busy they worked hard to take care of all of us Even though they were very busy they worked hard to take care of all of us More

Very good service. Fast and also clean my car. By the way coffee is great. Fast and also clean my car. By the way coffee is great. More