BMW of Mountain View - Service Center

car bricked after system upgrade failure BMW roadside service was very responsive and attentive however, the tolling system seems to allow random drivers taken the ticket without verifying feasibility. service was very responsive and attentive however, the tolling system seems to allow random drivers taken the ticket without verifying feasibility. as a result, I wasted a whole night having 3 drivers coming over but discovered that they didn't have the equipment to do so. the technician, Kyle, was responsive and straight to the point. the car was fixed in a day. they also took care of some maintenance such as wheel alignment. in summary, BMW of Mountain View did a fair job recovering my car, but I wish the process to have been smoother More

The staff are very nice and seem well organized. I did not wait very long for the service rep to show up. I did not wait very long for the service rep to show up. More

Service agent has great customer service. Easy process to pick up and return loaner car. Easy process to pick up and return loaner car. More

Excellent service! I dropped off my car on Thursday for back brakes with Daniel. It was super easy and pleasant. I knew I could not get back to Mountain View to pick up I dropped off my car on Thursday for back brakes with Daniel. It was super easy and pleasant. I knew I could not get back to Mountain View to pick up my car because I was leaving for vacation. Daniel and Joe Wahler told me no problem. The stored my car for me over the weekend. Daniel was great texting me updates with my car. I was able to pay online and pick up on Monday morning, it was super easy! More

I have been bringing my car here for routine maintenance for years. It is not necessarily the cheapest but I feel the work is honest and I am taken care of. I get a ride to and from the shop. They wash the for years. It is not necessarily the cheapest but I feel the work is honest and I am taken care of. I get a ride to and from the shop. They wash the car. They have a video of the inspection. The advisor I got this year, Wayne, was the best I ever had I would recommend. More

Service was quick and professional. The staff is friendly and they advised on the best service for my car. The staff is friendly and they advised on the best service for my car. More

The car has never run better. Excellent Service. Took care of stuff that was unexpected by me. Excellent Service. Took care of stuff that was unexpected by me. More

I have received great service in BMW of Mountain View. I brought my car to do the service on Aug 10 there. Kevin Tran is the person who helped me with this service. He is very kind and warm! I brought my car to do the service on Aug 10 there. Kevin Tran is the person who helped me with this service. He is very kind and warm! More

Danial has given me excellent help always friendly and the shop has soon excellent workmanship. the shop has soon excellent workmanship. More

Excellent services from an advisor who knows me and what I want. Wayne is an outstanding service representative. I want. Wayne is an outstanding service representative. More