BMW of Mountain View - Service Center

update event was very much appreciated, tried before and turned away. This event made a big difference turned away. This event made a big difference More

Very pleased with this dealership and I feel confident. with the care my vehicle receives here. they were very busy and service was performed in a respectable amount of time. Hugo was very helpful and a goo with the care my vehicle receives here. they were very busy and service was performed in a respectable amount of time. Hugo was very helpful and a good part of the team. Thank you for your honesty and concerns in my behalf. More

Every time we bring our car for service, Marc is informative, responsive, and we feel well taken care of. informative, responsive, and we feel well taken care of. More

It is our first time to have our vehicle service by BMW Mountain View and we are really impressed. Our service advisor, Wayne Hong made sure every detail that needs to be checked and repaired were done co Mountain View and we are really impressed. Our service advisor, Wayne Hong made sure every detail that needs to be checked and repaired were done correctly and promptly. That you so much! More

Again, great service. My battery diied, and I was able to take it in in the pm and get it done early the next morning. Very customer focused. Wayne Chan is terrific My battery diied, and I was able to take it in in the pm and get it done early the next morning. Very customer focused. Wayne Chan is terrific More

Waited for 30 minutes for the service representative on dropoff because he was in a meeting. What's the point of the reservation then? Also waited for 20+ minutes on pickup, because someone put the wrong dropoff because he was in a meeting. What's the point of the reservation then? Also waited for 20+ minutes on pickup, because someone put the wrong tag so they couldn't find my car... More

The advisor was friendly and courteous. He spent time and reviewed the details with me when I requested. He spent time and reviewed the details with me when I requested. More

Great and timely service. My service adviser Marc Nappi is very knowledgeable and courteous. The car is always done when promised. My service adviser Marc Nappi is very knowledgeable and courteous. The car is always done when promised. More

Justin Wyatt the service advisor was courteous and competent. He gave useful tips on some of the maintenance issues. competent. He gave useful tips on some of the maintenance issues. More

Hugo was very helpful, noted down feedback and addressed everything on time. Overall am extremely happy with the service and time taken to get the service done everything on time. Overall am extremely happy with the service and time taken to get the service done More