BMW of Mountain View

I had my annual service on my BMW this week and can only say that it was outstanding. Everything was handled as planned / promised. Setting a date and time for the service was easily handled online and th say that it was outstanding. Everything was handled as planned / promised. Setting a date and time for the service was easily handled online and the email and text reminders were useful and not annoying. Once on premise every single person that were involved in one way or another with me were professional and attentive. No surprises, no long waits and just really great and friendly people. THANK YOU BMW MOUNTAIN VIEW!!! More

BMW Mountain View always makes the service experience, from scheduling through payment, very efficient and timely. I enjoy the video inspection of my car, rides to and from the office, and clear communcat from scheduling through payment, very efficient and timely. I enjoy the video inspection of my car, rides to and from the office, and clear communcation about the service recommendations. More

Great service at this dealership! The team is very knowledgeable and always ready to help answer any questions. I’d like to specifically thank Leo for his valuable advice. This was my The team is very knowledgeable and always ready to help answer any questions. I’d like to specifically thank Leo for his valuable advice. This was my third time buying a BMW from a dealership, and it was by far the best experience. Thank you! More

Excellent service, my go-to shop. Service advisor is very responsible, and followed up with me by email. Service advisor is very responsible, and followed up with me by email. More

Overall experience was good. Hugo was very professional and helpful. What affected my experience are: 1. I was assuming the car could be washed but there was no car wash. 2. Hugo was very professional and helpful. What affected my experience are: 1. I was assuming the car could be washed but there was no car wash. 2. I waited for 20min when I picked up my car but nobody showed up. I went to the front desk and was informed that they forgot to bring the car to me so I had to waited another 10min to get the car Other than that, everything went on pretty solid and smooth. More

Great experience purchasing a new i4 xdrive. Everyone was very knowledgable, friendly and helpful. So far it's a great car. Everyone was very knowledgable, friendly and helpful. So far it's a great car. More

Very easy to work with. They found the exact car we wanted and were able to deliver it in a timely manner. They found the exact car we wanted and were able to deliver it in a timely manner. More

Highly competent and extremely customer oriented , exemplified by Wayne, my service coordinator . Very pleased with the dealer service exemplified by Wayne, my service coordinator . Very pleased with the dealer service More

Great experience in buying car - they had just the model and color I wanted and their Sales Associate was very effective and made sure everything was handled well and stayed late to make sure I could drive and color I wanted and their Sales Associate was very effective and made sure everything was handled well and stayed late to make sure I could drive it home that same night. Great job!! More

Everyone at the dealership was very attentive and explained the intricacies of the car and financing. I felt no pressure and got the car we wanted. explained the intricacies of the car and financing. I felt no pressure and got the car we wanted. More