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BMW of Mountain View
Mountain View, CA
1,094 Reviews
Being of the largest BMW dealerships in Silicon Valley, BMW of Mountain View is the premier destination for all new and pre-owned BMW cars and SUVs. Located in Mountain View at the corner of Grand and El Camino Real, our showroom is easy to find! With an extensive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit BMW of Mountain View in-person and find your prefect car or SUV today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,094 reviews
June 04, 2007
tony leyva is an awesome guy! if you're looking to buy a bmw, ask for him. no bs and really friendly. he'll look for what you really want. great car buying experience! bmw, ask for him. no bs and really friendly. he'll look for what you really want. great car buying experience! More
by jian
Employees Worked With
tony leyva
May 30, 2007
This is the second time I have dealt with this dealership and I have been disappointed both times. The first time was 6 months ago. At that time it took them over a week to figure out why the rain sensor w and I have been disappointed both times. The first time was 6 months ago. At that time it took them over a week to figure out why the rain sensor wasn't working. That should have been a clue at how poor the service rating is. I wish I would have checked their rating before I bought a service agreement. So here I am 6 months later, trying to get a brake job done. I was told 6 months earlier that the pads were close to tolerances and to bring it in for service in a couple of months. So 6 months and 5k miles later I make the service call. The person on the phone making the appointment asks if my brake lining service warning indicator activated. I told her no and what the earlier service manager had told me. She went ahead and made the appointment. When I get to the dealership Raiford asks me the same question. I answer the same. He immediately says they can't perform the service unless the service indicator was on. Needless to say I wasn't thrilled. Basically he was telling me I just wasted 2 1/2 hours of my day and drove 80 miles for nothing. I had them check the pads and when I picked up the car, they told me my front pads were 1mm too thick to perform the service. This didn't make me any happier. Too top it off, the service rep was about as rude and unprofessional as a person could be. I also spoke to the service manager and was given the same story. He also actually said to me "Now that you're up to speed on getting service..." . This after he admitted I was told wrong information by Auto West. If the brake sensor isn't tripped, then they have to measure the pads. If I had been told this when making the appointment or by the original service rep 6 months earlier, it would have saved me a lot of frustration, time, driving and a rude service rep. More
by baf1rf
Employees Worked With
Raiford Arnold
March 25, 2007
My wife 's experience with this dealership in buying her 2006 330 has her truned off of BMW altogether. When this dealership was Allison of Mountain View it was the BMW dealership that everyone went to. Now 2006 330 has her truned off of BMW altogether. When this dealership was Allison of Mountain View it was the BMW dealership that everyone went to. Now people shop at the Steven Creek dealership or buy from out of the area. Autonation/Autowest are costing BMW customers (3 people from my neighborhood bought other brands after hearing my wifes story). A letter to BMW North America and Munich went unanswered. I guess this is why BMW has lost 3% market share. More
by NotBorg
Employees Worked With
mutliple
December 07, 2006
They couldn't be more unorganized or unprofessional. After being misquoted for my job and chasing the parts department, myself, for my part. I spent two days trying to get anyone on the phone to find ou After being misquoted for my job and chasing the parts department, myself, for my part. I spent two days trying to get anyone on the phone to find out the status of my repair. Finally, after two days, they tell me that the work hasn't even started. Picked up my car and got it fixed the next day by another shop. More
by Jsolomon
Employees Worked With
Chris Chan
