BMW of Mountain View

The process to receive the service is very smooth. Mr Israel is very helpful. Get back the car in good conditions. Mr Israel is very helpful. Get back the car in good conditions. More

I want to thank Kevin T. at BMW Mountain View for the outstanding service on my 2024 BMW X5. He was professional, explained each step clearly, provided an accurate time estim at BMW Mountain View for the outstanding service on my 2024 BMW X5. He was professional, explained each step clearly, provided an accurate time estimate, and arranged my transportation. After completing the service, he reviewed the inspection details with me and made sure my car was spotless. Kevin is now my trusted BMW advisor, and I appreciate his positive attitude. More

Excellent, knowledgeable service, painless order and pick up process of our new BMW X5 50e up process of our new BMW X5 50e More

Had my car in for scheduled maintenance and to have rodent damage repaired (which they found during the scheduled maintenance). They make it easy from start to finish. I appreciate the great service rodent damage repaired (which they found during the scheduled maintenance). They make it easy from start to finish. I appreciate the great service that they provide! More

Speedy service that went above and beyond what I had brought my car in for. Originally I went in to have my car checked for a potential recall. Despite not requiring the work because my car turned out t brought my car in for. Originally I went in to have my car checked for a potential recall. Despite not requiring the work because my car turned out to be fine, BMW of Mountain View did a full inspection, checked the tire pressure, topped off various fluids, and even washed my car. And all of this extra stuff was free of charge. I love these guys!!!! More

BMW of Mountain View is a fantastic dealership! This place exceeded all my expectations. The staff is very friendly and helpful, The dealership which was much larger than I expected, is spacious, c This place exceeded all my expectations. The staff is very friendly and helpful, The dealership which was much larger than I expected, is spacious, clean, and well organized. BMW of Mountain View actually made the car buying process for me a fun experience rather than a cumbersome one. I am definitely going to tell all my friends about the wonderful experience. I had buying a car at BMW of Mountain View. More

I honestly had my best experience "ever" in purchasing a car. From sales to financing : A+++++ ! BMW of Mountain View will be first on list on my next vehicle purchase, for sure! Now, I look forward to e car. From sales to financing : A+++++ ! BMW of Mountain View will be first on list on my next vehicle purchase, for sure! Now, I look forward to experience their service department. More

I brought my 2018 BMW 540ix in on July 16, 2024 for a radiator leak, which was covered by my EasyCare warranty. Kevin suggested replacing the two high-pressure hoses as well, but informed me that this wo radiator leak, which was covered by my EasyCare warranty. Kevin suggested replacing the two high-pressure hoses as well, but informed me that this wouldn't be covered by EasyCare and quoted me $2,642 for the job. When I consulted with my family mechanic, he advised that BMW shouldn't be charging full labor for the hoses since the radiator was already being worked on, and the quoted price seemed excessive for just two hoses. This made me feel like I was being given a dishonest quote. I trusted the service team to provide an honest and accurate assessment, but I ultimately decided not to proceed with the hose replacement because I didn't feel confident in the fairness of the quote. More

Always helpful and effective service department. Convenient and easily accessed location as well, plus they are building more parking next door. Convenient and easily accessed location as well, plus they are building more parking next door. More

Justin was very professional, detail oriented. Car service was in and out about one hour and half. Car service was in and out about one hour and half. More